Write a review of this Americas First Federal Credit Union location.
Downtown Birmingham Main Office
1200 4th Avenue North Birmingham, Alabama
Would you recommend this Americas First FCU Downtown Birmingham Main Office location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union.
Frank
July 19, 2021
The majority of people that bank with Americas First Federal Credit Union love it. Not sure about the negative posted on here but I never had any issues with my Americas First Federal Credit Union.
Tasha
February 3, 2021
It is difficult to even get a secured card with this credit union. No matter how long you have been with this credit union it is like pulling teeth with no anesthesia. I have had to join other credit unions to get what I needed because the union all my deposits go into doesn’t have perks that will actually help it’s members.
Darrius
November 14, 2020
Do not bank with this bank they suck suck suck suck.... I promise you are better off leaving your money on the side walk...
Jenny L Guarr
August 28, 2020
While on hospice, with only days to live, America's First allowed almost 500.00 to be stolen from my mother’s account. It was taken by a nonexistent company. The only information they had was her debit card number. We saw the 2 thefts on her statement, called the branch and disputed the stolen withdrawals. 1 theft was fixed but, over 350.00 was not corrected. My mother died a few day later. Once I received her death certificate, I went to the credit union to close the account. While handling the paperwork, I pointed out that they had not corrected 1 of disputed charges. I found out America's First had lost the dispute claim. They are now refusing to reimburse the stolen funds. Summary: America's First allowed money to be stolen by a fake company. They did not complete the dispute claim. They then LOST the dispute claim. They are now refusing to reimburse the stolen funds. I requested to speak with a manager, I was told someone would call me later, another lie. At no point, have they offered an apology for their negligence or, for the distress they caused a dying woman and her grieving daughter. You might as well keep your funds in a standard bank. America’s First did not protect money they were entrusted with and have demonstrated they do not care about their members.
Charlessa Hoskin
September 11, 2019
Neyoisha King at the Birmingham AL branch have went above customer service for me every time I talk with her she have outweighed the bad experience I had with some of the other representatives so keep up the good work I hope this review I wrote serves it purpose!!!😂😂😂😂😂