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www.anthem.com/ca
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Los Angeles, CA 90060-0007
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Los Angeles, CA 90060-0007
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Oakland, CA 94621-2109
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Modesto, CA 995351-1158
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Anthem Blue Cross
Who is my Claims Company?
Anthem Blue Cross is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.
How do I contact the Claims Company?
Anthem Blue Cross Life and Health Insurance Company
P.O. Box 60007
Los Angeles, CA 90060
(800) 888-2108
Register for Online Claims Look-up:
Claim Form
A claim form is not required but you can
download a form.
Insurer in Los Angeles, California
United States
California
Los Angeles
Anthem Blue Cross Blue Shield Of Ca
PO Box 60007, Los Angeles, California 90060
(888) 657-9677
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If a provider does not agree with the outcome of a claim determination, the provider may appeal the decision by using the claim payment appeals process. If there is a full or partial claim rejection or the payment is not the amount expected, submit a claims appeal. The appeal must be received by Anthem Blue Cross (Anthem) within 365 days from the date on the notice of the letter advising of the action. Anthem uses Availity, a secure, full-service web portal that
offers a claims clearinghouse and real-time transactions at no charge to health care professionals. Use Availity to submit claims, check the status of claims, appeal a claim decision and much more.
Don’t have an Availity account?
Finding claims tools on Availity
Submit claims
- From the Availity home page, choose Claims & Payments from the top navigation.
- Select Type of claim from the drop-down menu.
Claims status inquiry
- From the Availity home page, select Claims & Payments from the top navigation.
- Select Claim Status Inquiry from the drop-down menu.
Claims dispute
To check claims status or dispute a claim:
- From the Availity home page, select Claims & Payments from the top navigation.
- Select Claim Status Inquiry from the drop-down menu.
- Submit an inquiry and review the Claims Status Detail page.
- If the claim is denied or final, there will be an option to dispute the claim. Select Dispute the Claim to begin the process. You’ll be redirected to the payer site to complete the submission.
Clear Claims Connection
To use Clear Claims Connection:
- From the Availity home page, select Payer Spaces from the top navigation.
- Select the health plan.
- From the Payer Spaces home page, select the Applications tab.
- Select the Clear Claims Connection tile.
Related information
Provider tools & resources
- Log in to Availity
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Reimbursement Policies
- Provider Manuals, Policies & Guidelines
- Referrals
- Forms
- Provider Training Academy
- Pharmacy Information
- Provider News & Announcements
Interested in becoming a provider in the Anthem network?
We look forward to working with you to provide quality services to our members.