ABSOLUTELY NO REFUNDS. ALL SALES ARE FINAL.
HALLOWEEN SAFETY
The Slaughterhouse SAFETY PRECAUTIONS
The Slaughterhouse is taking several measures to make our attractions safe this Halloween. The best way to celebrate Halloween is visiting a haunted house and Des Moines has one of the best in the country. We want all guests to visit our haunts and feel safe. Although there is no full proof plan we've added several new safety measures we hope will help keep HALLOWEEN SAFE!
GUEST SAFETY
The Slaughterhouse will be sanitized each night prior to opening all touch points
All guests will walk thru a metal detector (DO NOT BRING WEAPONS YOU WILL NOT BE ALLOWED INTO ATTRACTION)
Guests must NOT to touch props or our actors/staff
ALL GUESTS MUST buy online CLICK HERE TO BUY TICKETS
The SLAUGHTERHOUSE will feature 40-60 actors and has tons of SCARY animations. We have WORLD CLASS HOLLYWOOD level scenes and screams for the ULTIMATE Halloween experience.
If you have any other questions or concerns contact us at
FREQUENTLY ASKED QUESTIONS
GENERAL QUESTIONS
Q: What time are you open?
A: See the calendar at www.herepig.com
Q: How much does it cost?
A: $30 on Fridays and Saturdays, $25 on Thursdays and Sundays
Q: Is it really scary?
A: Yes. It is really scary!
Q: Is the The Slaughterhouse a real place?
A: Yes, The Biggs family opens it's rendering facility for tours every Halloween season. The rest of the year, we process
meat.
Q: Is there a ride inside?
A: Yes. Part of the attraction is the Loading Bay, where you will be seated on a manually operated cart which wheels you into the mines, where the diggers await.
QUESTIONS ABOUT TICKETS
Q: How do I print off my tickets? Do I need to print off my tickets?
A: You are not required to print your tickets, however, you will need to have a phone to display your tickets at the gate.
Q: Can I switch the time/date of my ticket? I
can’t make it to my reservation.
A: No
Q: Are there discounts for children?
A: No. All tickets are the same price.
Q: Can we go through more than once?
A: You can purchase another ticket if you would like to walk through the haunted house again.
Q: Are group discounts available?
A: For group ticket inquiries please send an email to
Q: Do I get my money back if I make it through the haunted
house?
A: Only if you make it down the slide from the 13th floor…
ON-SITE/DAY OF EVENT QUESTIONS
Q: How long is the wait in line?
A: This depends on the type of ticket you purchase. Online tickets are timed, and require a much shorter wait.
Q: How long does it take to go through?
A: It's really difficult to give an answer to this question- some groups run right through, while others take their time. It really depends on how well you can handle the
fear! The Slaughterhouse is the largest and longest indoor haunted attraction in Des Moines! It’s safe to say it’s pretty big, so you should be in there long enough to get plenty scared!
Q: Is The Slaughterhouse handicap accessible?
A: Yes. We do our best to be handicap accessible inside the attraction! We provide by-passes for all guests that cannot go through specific parts of the haunted house. Please make sure that you check in with an Event Staff employee and they will
help you through the house.
Q: Do you have a lot of strobe lights in the haunted house?
A: Yes. We have many strobe lights and fog throughout the entire haunted house. It is not recommended for people that have Epilepsy go through the haunted house. We also don't recommend people with asthma, heart issues and pregnant women go through the haunted house. You can always ask your physician to see if you should go through, however, we just don't want you to get hurt.
Q: Is
there security?
A: Yes. We work closely with the Des Moines Police department as well as our own armed guards onsite each evening.
Q: Can we take photos and/or videos inside the haunted house?
A: No. Photography and video recording (including GoPros) are not permitted. If you break this rule you will be removed from the attraction and banned for life.
Q: Will the actors touch us, or can we touch the actors?
A: No. Actors will not touch you. Please be
respectful and do not touch them. Incidental and unintentional contact may occur.
Q: If I enter the haunted house and get too scared, what do I do?
A: If you get too scared, stay calm and find tell the actor in the room and they will escort you outside. Please note, like sporting events and large attractions, we do not give refunds under any circumstances.
Q: Can I bring my purse and/or bag into the haunted house?
A: We do not have lockers or a coat check at the
haunted house. Very small purses and/or bags are allowed in, other bags should be left at home. You will not be permitted to enter with backpacks, satchels, etc. This rule is for your safety and ours.
Q: Are there live animals, reptiles, or insects inside?
A: There are many life-like creatures in the haunted house.
WHO SHOULD/SHOULDN’T ATTEND
Q: Is there an age limit for The Slaughterhouse?
A: No. However, due to the graphic nature, it is not recommended for
small children, toddlers or babies. We have had young children go through and have a great time and adults who go through and are in tears! You're the parent - you be the judge. A good rule of thumb is: if you wouldn't bring your child to a PG-13 rated horror movie, it's probably not a good idea to bring them to a haunted house.
Q: Can pregnant women go through the haunted house?
A: We suggest contacting your OBGYN and/or personal physician to discuss this kind of activity with
them.
Q: If I have asthma, can I go through the haunted house?
A: We suggest contacting your physician to discuss this kind of activity with them. We have numerous fog machines throughout the haunted house. If your doctor thinks you’ll be fine, we definitely recommend bringing your inhaler or another device that may help you breathe better.
Q: If I have [x] medical condition, can I go through the haunted house?
A: We suggest contacting your physician to discuss this
kind of activity with them as they have a deeper, professional knowledge of your personal medical condition(s). We have fog machines, strobing lights, tight spaces, darkness, bright lights, noxious odors, loud noises, etc. Your experience is going to be intense. While we want everyone to have a good scare, we also want you to be safe.
Q: Can I bring my dog?
A: Sorry, it's just too darn scary for our furry friends at the Slaughterhouse.
MISCELLANEOUS: A FEW MORE QUESTIONS
Q: Do you accept credit cards?
A: Yes. All ticket purchases must be made online for 2020
Q: How large of a group can enter the haunted house?
A: 6
Q: Can I wear a costume?
A: Yes, you can wear costumes to the haunted house! However, we ask that you not wear a costume mask or carry a prop!
Q: Can we be denied access?
A: Yes. We will not allow foul language, obscene behavior, weapons, alcohol, drugs, etc. We reserve the right to refuse
admittance to anyone. Please use your head!!
Q: Is it the same this year?
A: We always improve our attraction from year to year.
Q: I want to do a story on your haunted house, who should I contact?
A: Please call 669-BIG-PIGS or email
Q: I want to work at your haunted house. How do I apply?
A: Please fill out the application at www.herepig.com
Q: Are you open if it’s raining?
A: Yes. We will be open rain or shine.
Please make sure you dress appropriately. Most of the wait is outside, however, the haunted attraction is located indoors.
Q: What should I wear to the haunted house?
A: Please pay attention and dress accordingly. Most of the wait is outside. We also recommended you wear closed-toe shoes. Keep in mind, you’ll be in a messy, smelly, scary environment - we are not responsible for stains or ruined articles of clothing.
Q: How are you handling the COVID-19 pandemic, what do I need to know?
A: Please come prepared to interact within close proximity to other people who may or may not have been tested, may or may not be sick and/or people that may or may not have been exposed. Like any other public event and place, use your best judgement. Bring hand sanitizer, gloves and a particulate mask to protect yourself. We do our best to clean surfaces as often as possible. We care about your safety and the safety of our actors. Haunted houses are scary, but sometimes life is scarier!
!!DISCLAIMER!!
Attending a Haunted Attraction exposes you to risks of body, emotions and property. By attending, you release The Slaughterhouse, Gaff Box LLC, associates and sponsors from any claims as a result of injuries that occur to you.
FINE PRINT
This attraction reserves the right to refuse anyone. You will experience intense audio, lighting, extreme low
visibility, strobe lights, fog, damp or wet conditions, special
effects, sudden actions and an overall physically demanding environment. You should NOT ENTER a haunted house if you suffer from asthma, heart conditions, prone to seizures, physical ailments, respiratory or any type of medical problem, or are pregnant or suffer from any type of mental disease including claustrophobia. DO NOT ENTER the attraction if you are intoxicated, wearing any form of cast, medical brace, using crutches, or have any type of physical limitation. Do not enter the attraction
if you are taking medications or using drugs of any type. You will not be admitted if any of these conditions are to be noticed by our staff. DO NOT smoke, run, eat or drink inside the attraction. Additionally there is no touching of actors, customers or props inside the attraction. No video or flash photography may be taken inside the attraction. If any of the rules are not followed, you will not be admitted and asked to leave the property. Your ticket is a revocable license and may be taken
and admission refused upon refund of purchase price. Holder of this ticket understands that there is inherent risk involved with attending this attraction. Holder voluntarily assumes all risks and dangers associated with participation in this attraction. In consideration and acceptance of entrance into this attraction holder agrees to release the operator, it’s parent corporation, affiliates, offices, directors and employees and landlord from any liability, harm, injury or death, cost or expense
whatsoever that may arise directly or indirectly from attending this attraction or any of the attractions at this location.