From setting up your account to navigating fees, learn how to make a PayPal business account work for your small business Show
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. If you’re reading this, I’m going to make a wild assumption and say that you probably have a PayPal account. As of early 2021, PayPal has reported a total of 377 million active accounts worldwide. PayPal has become so embedded in people’s lives that many use their personal PayPal account to conduct business. However, by doing this, you give up the advantages that come with a free PayPal Business account. We wrote this piece to explain why, if you’re using PayPal to do business under your personal account, you should sign up for a PayPal Business account and do business under that account instead. And if you’re not sure how to open a PayPal business account, we’ll show you how to do so. Table of Contents
Why Use PayPal For Business?When you use PayPal for Business, you gain access to services, both free and paid, that can be immensely helpful to any online merchant. There are three options for taking payments, two of which carry no monthly fees. You’ll get access to a plethora of eCommerce integrations, including Shopify, Magento, and BigCommerce. Offline merchants will get access to a number of POS integrations, as well as PayPal’s own POS solution, Zettle. With PayPal’s recent acquisition of Zettle, PayPal’s former mPOS solution, PayPal Here, will not be offered to new users, but current PayPal Here users will be able to continue using the system. Other PayPal features include the following:
Of course, other payment processors sport similar tools, so what’s the advantage to using PayPal for Business? PayPal itself would point to a recent study finding that when a customer chooses PayPal as their payment method, they go on to complete the transaction 88.7% of the time — an average conversion rate 60% higher than that of other digital wallets and 82% higher than the average conversion rate of all other payment methods. A PayPal business account makes it simple and easy to send money back and forth. Whether you’re in the business of offering online subscription services, selling your wares at “meetspace” events like crafting shows and conventions, or even collecting donations for a nonprofit organization, PayPal for Business has plenty to offer. What Is A PayPal Business Account?A PayPal business account is a PayPal account that lets you accept payments and gives you access to eCommerce and POS integrations, online invoicing, a virtual terminal, recurring billing, and more. Setting up a PayPal business account is quick and easy, and there are no monthly or annual fees. 5 Benefits Of A PayPal Business AccountWhy get a PayPal business account? Let’s explore the reasons.
Differences Between PayPal Personal & Business AccountsWhen comparing a PayPal business account vs personal accounts, know that both account types allow you to send and request money, make purchases, and even receive payments for sales you make — so long as you mark these sales as being for “Goods and services,” thus incurring transaction fees (and PayPal will check to make sure you’re not dodging transaction fees by mislabeling transactions). But without a business account, you won’t have access to a host of commerce-facilitating features such as creating shipping methods, inventory tracking, allowing employees partial access to your account, and signing up for services like PayPal Zettle. PayPal Business Account RequirementsThe requirements to set up a PayPal business account are pretty minimal. You’ll need the following:
This will be sufficient to start selling, though after you start actually accepting payments and making money, PayPal may request further documentation, such as bank statements. Third-party processors like PayPal and Square are notorious for their stringent scrutiny of merchants which can result in holds or terminations at the slightest hint of trouble, so be ready to provide whatever information PayPal might ask for. Read our piece on avoiding account holds, freezes, and terminations to learn more. Types Of PayPal Business AccountsWhen you create a PayPal business account, you have three options for how you want to accept payments. PayPal CheckoutIf you want to add PayPal as a supplementary payment option to your existing website or if you already integrate with an eCommerce provider, PayPal Checkout is a solid choice. You’ll get PCI compliance (PayPal redirects customers to its secure site to complete the transaction), contextual checkout buttons, and localized payment methods for European customers. PayPal Checkout is free to sign up for, and there are no monthly fees. PayPal Payments AdvancedPayPal Payments Advanced is a more fully-featured payment solution than PayPal Checkout. For $5/month, Payments Advanced offers the same eCommerce integrations as PayPal Checkout while also letting your customers check out directly on your website. This is done through the use of hosted checkout templates, and these templates allow you to avoid the PCI burden by having the payment information pass through PayPal’s servers instead of your own. You’ll also get a healthy dollop of additional features:
PayPal Payments ProPayPal Payments Pro costs $30/month to use. It’s for merchants who want complete control over the checkout process. It’s also the only PayPal business plan that gives you a virtual terminal (which you can implement without Payments Pro, but it’ll still be $30/month). Here’s what you’ll get with PayPal Payments Pro:
How To Set Up Your PayPal Business AccountLooking for some setup guidance? Here’s how to create a PayPal business account. Initial Signup
If you’ve completed these steps, you now have a PayPal business account. Feature Setup
From there, follow the links to confirm your email, link your debit card for Instant Transfers to your bank if you wish, link your bank account, make your business name clear for customers, and, should you so desire, get the PayPal Business Debit Mastercard. Depending on the payment options you selected earlier, you’re going to need to choose between the three available payment packages for accepting payments online, which we discussed in the Types Of PayPal Business Accounts section earlier. Bear in mind that to implement many of the features on offer with a PayPal business account, you’ll need a developer to help you do the heavy lifting. PayPal ZettleAnother feature you can sign up for on PayPal’s website is PayPal Zettle, a suite of POS services that allows you to accept offline payments via a mobile POS app and a PayPal card reader of your choosing. You’ll find the PayPal Zettle page under the Tools drop-down menu in the toolbar on your PayPal dashboard. After signing up for PayPal Zettle, you can choose between four different ready-made POS store kits along with a selection of supporting hardware. And for mPOS functionality, you can order the Zettle mobile card reader ($29 for the first reader, $79 for each subsequent one) and pair it with the free Zettle POS app. Note that while new in-person sellers will be directed to PayPal Zettle, current sellers using PayPal Here — PayPal’s legacy mPOS solution — can continue to do so. How To Upgrade Or Downgrade A PayPal Business AccountWant to upgrade your existing PayPal personal account to a business account? You can do this, but you’ll have to use a different email address for each account. To upgrade your current account to a business account, here’s what to do:
To downgrade your business account to a personal account, you’ll have to contact PayPal directly. It’s not something you can do yourself. Are There Any Paypal Business Account Fees?You can set up a PayPal business account without paying anything. It’s completely free to have a PayPal business account (unless you sign up for the $5/month PayPal Payments Advanced plan or the $30/month Payments Pro plan). Of course, free payment processing doesn’t exist, and PayPal is no exception. Payment processing fees will apply when you make a sale through PayPal. Unfortunately, the new pricing scheme PayPal implemented on August 2nd, 2021 significantly increases what small-ticket merchants and those who rely on small donations/tips will pay in fees. Here are the per-transaction fees US-based merchants will pay:
Keep in mind that the Virtual Terminal costs $30/month, whether you get it as a standalone feature or you get it through Payments Pro. Overall, PayPal’s fees are comparable to those of other third-party processors, though as I mentioned, both Square and Shopify offer a virtual terminal without a monthly fee. One recent policy change that has sellers chagrined is that when a transaction is refunded, PayPal will not return the processing fee to you. That means that if you refund a $100 online purchase to a customer, you’ll lose $3.98 (in the case of a PayPal Checkout transaction). If you’re issuing lots of refunds, these costs add up quickly. For more on refund policies in the payment processing industry, check out our article on credit card refund fees. This article doesn’t cover every single PayPal fee. For more on the costs of such things as card readers, conversion fees, American Express processing fees, and chargeback fees, read our article on PayPal pricing. And if you’re a seller outside the US, have a look at PayPal’s complete list of merchant fees, as the fixed portion of your transaction fees (with a 2.59% + $0.49 transaction fee, the 49 cents is the fixed part) will vary based on the currency you use. The Bottom Line On PayPal For Business AccountsIf you’re going to use your PayPal account for business purposes, you really should get a PayPal business account. But how does PayPal stack up against competing payment processing solutions? Overall, despite its shortcomings, PayPal is a solid option for merchants. With simple, transparent pricing and extensive eCommerce integrations, PayPal works particularly well as a starter option for new businesses and will scale with your business as it grows. What’s more, online sellers can always choose to use PayPal as a supplemental means of accepting payments. This isn’t the case with most of PayPal’s competitors. PayPal has plenty to offer offline sellers as well — with PayPal’s in-house Zettle POS solution along with its robust POS and accounting integrations, you’ll be able to take payments anywhere with ease. Read our full PayPal review for an even deeper look into what the payments giant has to offer your business. That being said, PayPal obviously isn’t an ideal solution for everybody. If you’re not happy with PayPal’s business practices (the recent pricing changes come to mind) or if you’re in the process of comparison shopping, see our article on PayPal alternatives. You may want to have a look at our merchant account comparison chart as well. We also have an article comparing PayPal with traditional full-service merchant accounts. As always, if you have experience using PayPal business account to accept payments, we’d love to hear about it! Please drop us a comment! Frequently Asked Questions About PayPal Business AccountsDo you have to be a U.S. citizen to open a PayPal business account?You do not have to be a U.S. citizen to open a PayPal business account. PayPal accounts are available in more than 200 countries and regions. PayPal also supports 25 currencies. Is there a minimum income required to open a PayPal business account?There is no minimum income required to open a PayPal business account. How does a PayPal business account work?With a PayPal business account, you get three different account options for taking payments, one of which has no monthly fees. You also get access to eCommerce and in-person POS software integrations, numerous business features, and the ability to let your employees use your PayPal account. Is a business account on PayPal free?You can create a PayPal business account free of charge, and if you use PayPal Checkout to take payments, you won’t pay any monthly fees. When accepting payments, however, you will pay transaction fees, just as with any payment processor. How much does it cost to use PayPal for my business?If you use PayPal Checkout to accept payments, you won’t pay any monthly fees. If you use PayPal Payments Advanced, you’ll pay $5/month, and if you use Payments Pro, you’ll pay $30 per month. As for transaction fees, these fees vary depending on transaction type, but you’ll pay 3.49% + $0.49 per PayPal Checkout transaction, 2.99% + $0.49 per standard online credit/debit transaction, 2.59% + $0.49 per advanced credit/debit transaction, 2.89% + $0.49 per credit/debit transaction if you have Payments Advanced or Payments Pro, and 2.29% + $0.09 per swiped, dipped, or tapped offline transaction with PayPal Zettle. See our article on PayPal pricing for more. Do you need a business for a PayPal business account?You don’t need a business to use a PayPal business account. You can simply sell under your own name if you don’t have a business or if your business is a sole proprietorship. Can you do business with a personal PayPal account?Apart from receiving money from your friends for paying for pizza, you can also use a Personal account to sell goods and services. This is a great option if you're a freelancer or artist. But remember, PayPal Personal accounts don't let you accept as many forms of payment options compared to a PayPal Business account.
What is the difference between PayPal Personal account and business account?A PayPal Business Account is perfect for businesses that want to accept payments online. It offers features like payment processing, invoicing, and tracking expenses. A PayPal Personal Account is great for individuals who want to send and receive money online.
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