Covantage credit union mobile deposit funds availability

MyCoVantage mobile banking puts your account information at your fingertips!

Table of Contents Show

What’s New
Ratings and Reviews
Love it - when it works
Could Be Better
Security questions???
App Privacy
Data Linked to You
Information
More By This Developer
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How soon are funds available with Mobile deposit?
Does CoVantage have overdraft fees?

Manage your money:
• View balances and transaction history
• View Fast Balances from login screen
• Remotely deposit checks
• Apply for a loan, including credit cards, autos, powersport, marine, and recreational vehicles
• Open a checking or savings account under an existing member number
• Open, renew, or change the term of maturing certificates
• View and redeem Cash Back Visa® Credit Card points
• Enroll in Change It Up Debit Card Savings Program

Make payments and transfers:
• Transfer money between accounts at another bank or credit union
• Make loan payments
• Set up recurring transfers from a savings or checking to your savings, checking or loan accounts
• Make payments to other people, local businesses, or national vendors

Keep tabs on your spending:
• Set email alerts for checks cleared, loan payments due, and balance information
• Manage your debit and credit cards (freeze/unfreeze, activate, add travel plans, dispute fraudulent activity, and request a PIN reminder)
• View your credit score
• View paperless statements, tax forms, and loan documents

Keep your money secure:
• Use Touch ID or Face ID to log in on supported devices
• Enroll in Enhanced Login for an extra layer of security

For app-related questions and support, please call our Contact Center at 800-398-2667 or visit any CoVantage Credit Union location.

What’s New

Aug 30, 2022

Version 7.89.247

With this update, you can now download PDFs of your paperless statements directly to your mobile device.
Each update provides improvements for our members to have secure, fast, and reliable access to their information. In addition to the improvement listed above, you can also expect general bug fixes.

Ratings and Reviews

Love it - when it works

At least twice a week after I enter my login info it flips me to an error screen. I have to delete the app and reload it. Recently the camera function changed so you can’t get the check you’re trying to mobile deposit to fit in the photo taking area. You have to guess, click, sometimes only part of the check gets in the pic and you have to do several retakes. It’s frustrating. The camera used to work really well. My bank is 30 minutes from me so I love the convenience of mobile banking but this app makes me crazy.

Could Be Better

I have used a few different banking apps over the years, and so I am pretty familiar with them. This one feels like banking apps from a few years ago- a little clunky and outdated.
With a few tweaks, this could be streamlined and a lot more user friendly.
1) This could use a “remember user name” button. Would be a lot more convenient to just enter the app and type in password instead of the user name & password every single time.
2) With Fast Look, it would be great if it could show the last 3-5 transactions for the selected accounts allowed for Fast Look. Sometimes I just want to see if my last transaction has gone through and it is a hassle to sign in every time I just want to check on one thing.
3) The menu is a little confusing. It took me several minutes and tries to figure out how to set up Fast Look on my devices.
4) The original account names are confusing. It wasn’t clear when glancing which was the checking account and which was the savings account. (I am thankful that I could re-name the accounts so that it is easier to figure out what I am looking at!)
Other than making it a little simpler and thus more user friendly, this app gets the job done. I haven’t had any issues with it other than the occasional system being down for maintenance, but that is usually on a banner ahead of time so I know when I cannot access.

Thank you for the feedback! We're always looking for ways to improve and hope that we can address many of the items you've mentioned with our next upgrade!

Security questions???

First off there is no point in using Touch ID if you still have to type your answers to your security question each time you log in. It really defeats the purpose of using Touch ID to log in. I can see having to answer security questions for your first login on a new device, but after that it should recognize the device you are using, and you shouldn't have to answer them every time. Overall I do like the new update, but having to answer those questions every single time is annoying and it now takes twice as long to log into my account. Please address this.

We acknowledged this as an issue and we have addressed it. The log in experience should be much better for you and all users going forward. Thank you.

App Privacy

The developer, CoVantage Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

CoVantage Credit Union

Size

24.7 MB

More By This Developer

How soon are funds available with Mobile deposit?

Unless a hold is placed, deposits on a business day before cutoff time will be processed that night and are generally available the next business day.