Annmarie
Stayed 1 night in Dec 2022
0
8/10 Good
Travelled with family
4 Dec,2022
Liked: Staff & service
Exterior rooms.
April
Stayed 1 night in Dec 2022
0
8/10 Good
Travelled with family
4 Dec,2022
Disliked: Cleanliness, property conditions & facilities
I thought the hotel was inside and it was outside and it was old and outdated. The parking was terrible. Could not find a parking space. It was so noisy. I will never stay here again. I am shocked this was a Hilton hotel.
Valeta
Stayed 1 night in Dec 2022
0
4/10 Poor
Travelled with partner
4 Dec,2022
Disliked: Property conditions & facilities
The tub was clogged and the water would rise up when you took a shower. The phone didnt work. Had to ASK for housekeeping.
Krystal
0
6/10 Okay
Travelled with partner
3 Dec,2022
Liked: Cleanliness, staff & service, amenities
Not the best unless you stay in the tower. Feels like a renovated motel. Parking is horrible!! I had to park 4 buildings away from mine and had to walk. When I asked for a ride from a gentleman in a golf cart, he said he couldn’t help me and my family. Checkout is at 11 but house keeping was knocking on my door along with all the surrounding rooms very loud at 9:55 A.M when we still had over an hour. This was done just to let us know checkout was at 11. Pointless act and only made this experience subpar.
Jose
0
2/10 Terrible
Travelled with family, Travelled with partner
3 Dec,2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought this would be a good property since it was partnered with SeaWorld. We got here and I originally booked a room in the Tower but ended up in a villa, the room was nasty and bug infested. Went to the front desk and they moved us just across the hall. Again, bugs in the bed. We only stayed cause we couldn’t pack up and leave at 1 in the morning. Next morning I went to the front desk and showed them pictures of the bugs, they didn’t try to make anything right. Just asked if I wanted a receipt. We moved to the Hilton down the street, much better.
Kaelin
Stayed 1 night in Dec 2022
0
2/10 Terrible
Travelled with family and small children
1 Dec,2022
Disliked: Property conditions & facilities
The room smelled as though the carpet was wet. It stank the bathroom faucet had mold and the bed was terrible I woke up with sick back pains
Marisa
1
4/10 Poor
Travelled with family
1 Dec,2022
Liked: Staff & service
Disliked: Cleanliness
Will not stay again
Ely
1
8/10 Good
Travelled with family and small children
30 Nov,2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to SeaWorld with a free shuttle. Included continental breakfast is good and the staff is excellent. The rooms could use new carpeting.