Garage door keypad not working after changing battery

Your garage door not opening can be a frustrating and daunting problem. It can be easy to jump to all sorts of extensive and time-consuming conclusions. Yet, we encourage that before you think it could be a large problem, have you stopped to consider that it could be something as simple as the battery in your garage door keypad to your Liftmaster garage door opener? Or maybe you just need to reset your pin code. Before you call to have a garage door repair technician come to your home, you might want to troubleshoot your garage door keypad first. Here is how to Troubleshoot your garage door keypad.

Reasons Why Your Liftmaster Garage Door Keypad May Not Be Working

Your batteries have died.

Out of all that could be wrong, this the simplest and easiest to fix. Your batteries at some point will need to be changed regardless. The battery in your garage door keypad will last depending on how often it’s used. Be that as it may, if it has been a year since the keypad was installed, it probably needs new batteries. To fix this issue, all you would need to do is just replace the batteries.

• Lift the cover of your keypad and take a look under the number pad. There should be a compartment for the batteries to be slotted in. If you’re not sure where this is, take a look at your manual to find the information you need.
• Slide the cover of the battery compartment in order to access the batteries.
• Insert a 9-volt alkaline battery.
• Replace the cover, and then test the keypad to see if it works. (buttons light up)

The keys are sticking.

Your garage door keypad sits outside in the weather every day, and it will accumulate dirt and grime over time. Sometimes this can cause the keys to start to stick and cause problems. If this is happening, all you need to do is clean off the keypad. Use a few drops of appliance cleaner on a soft cloth and clean off the keypad, making sure to get into the spaces between the keys. If you can remove the front of the box, remove it and remove any dust with a clean dry cloth.

The PIN has been reset.

Did you put in your pin code wrong one too many times? If you have put what you thought was your code, only to accidentally hit the wrong key you might have triggered a security measure in the keypad. In some models, once the wrong code has been entered several times, the system will ‘lock-up’ and won’t work again until you set a new PIN. Press the ‘learn’ button on your motor and put in a new PIN to use.

In another instance, it may be just those particular buttons that may be wearing out. Resetting your pin code using a fresh set of numbers on keys that haven’t been used could do the trick!

Loose or frayed wires.

Over time, the wires in your keypad may have come loose. This means it can’t register when you press certain buttons, so it won’t work. If this is happening, you can remove the front of the keypad and inspect it for loose wires. Reconnect any that have come loose and try the keypad again.

Reboot your garage door keypad system.

If you have changed the batteries and looked for all the other possible issues, it may just be best to reboot. Like any other computerized system, sometimes you just need to turn it off and on. Rebooting the system will clear the memory which can fix stubborn issues. Unplug the system for around five minutes, and then plug it back in. Try it again and it will likely work again.

The garage door still not opening?

If the garage door still won’t open, then it may be time to call in a professional. If you live in the Houston area, the Houston garage door repair professionals at Spectrum Overhead Door LLC can be there in the same day and give you a free quote. With hundreds of satisfied customers and homeowners over the last 12 years, you can be sure you will be treated to fast, friendly and affordable service.

Contact Us About Your Garage Door Issues and Get a FREE Quote Today :

Your garage is kind of a hybrid zone – it’s a bit indoors, a bit out. You keep valuable stuff in there (like your car, for example), but you need to make sure it’s all safely secured away. When you really think about it, it’s an entryway, a shelter, and a storage space, all rolled into one.

That’s why a keypad can be such an essential part of your garage door setup. With the aid of a garage door keypad, you’re able to keep your important things safe and access your garage without needing to lug around a clunky garage door remote everywhere you go. Trust us, it’s really freeing.

If your garage door keypad isn’t working, the versatility of your garage takes a huge dive – suddenly you’ll find yourself going in and out less frequently, and using it for a smaller variety of purposes.

The good news is that garage door keypad repair isn’t as complicated as you’d think. Some fixes are super simple and able to be performed on your own. Others might require the aid of a professional – and in that case Puls can help. But before you go calling in the big guns, try some of these garage keypad repair techniques on your own.

Garage door keypad battery replacement

Your garage door keypad is indeed battery operated – despite being stuck to your wall. If your keypad stops responding, it might be possible that you’re not really in need of a garage door keypad repair at all – just open it up and swap out the battery.

Most garage door keypads take a 9 volt battery, though some do use a 12 volt. Either way, it’s possible to overlook this quick fix, though it’s one of the cheapest and easiest.

Reprogramming your garage door keypad

Scheduling a Puls technician to perform a 25-point inspection is sort of like a “checkup” appointment for your garage. The inspection can help take care of a range of issues for only $39 and the fee is waived if you decide to use Puls for your garage door repair.

Your Puls technician can easily reprogram your garage door keypad – though if you prefer to do it yourself all you need is a ladder, a friend, and a quick set of reflexes. (You also must have access to the inside of your garage to perform this garage door keypad repair – it won’t work if you’re locked out.)

If your keypad is closing your garage but not opening it, have your partner stand near the keypad. Set the ladder up near your garage door motor, and carefully climb up to the point where you can reach it. After pressing the “learn” button on the side of the motor, your partner will have 30 seconds to enter the code into the keypad.

Surface problems

If the keypad isn’t working immediately after installation, try removing it from the wall to see if the wall material is causing an interference problem. One easy way to avoid interference is to place an insulating material, such as rubber or wood, between the garage keypad and the wall.

Puls specializes in garage door repair

With reasonable prices and the Puls guarantee on parts and labor, Puls has your back when it comes to garage door repair.

Puls specializes in garage door repair in several major cities nationwide, with more to come in the near future. It’s super simple to book an appointment online, and a Puls technician can fix all your door’s problems within the same day.

Our local, highly-vetted technicians are as knowledgeable as they are courteous, and will walk you through everything you need to know about your garage door repair. While your technician will be able to give you an exact price after they perform your free, 25-step in-home garage door inspection, you can check our price ranges before you schedule an appointment, and compare it to the national average.

We’re confident that with our garage door pricing transparency, the numbers speak for themselves. You can even click here to get $10 off your first service with us.

Jake Sherman is a professional writer with a background in journalism. He is fascinated by home appliances and how they work. He enjoys breaking down complex topics and explaining them in interesting ways. He has been a Puls staff writer for two years. When he's not writing, he enjoys trotting around the globe, trying unfamiliar foods, and testing unmarked doors to see if they're locked.

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