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Get to a live person fastest: Press 0# until someone picks up Reasons customers like you called recentlyYou block me out of my Email every other day, and I very much need it I live alone ( I... You overcharged me and refuse to give me a refund. I will never use xfinity again. I would like to know how much an Iphone ** pink would cost to go on my daughter's phone... Need another box for a spare room that we installed a TV in internet e-mail not connecting My TV screen has a white film on it covering about three quarters of the screen. Received a scam call to cut my bill in half. The call wanted a target gift card and to... Benefits transfer acp call me ********** I can’t get through to an agent I will be closing on my new home in three weeks. Located near St. Charles, Illinois. I... I got a new router through xfinity. I can't get my second printer online and Alexa won... No internet connection * no phone service or wifi I was promised that when I pay $*** .** on the December **th, my service will just fine... Cannot Connect to live Customer Service from Xfinity My roommate passed and need to no my options to continue services. Help me with my issue Our Editor's Notes on Xfinity's Phone-Based Customer CareXfinity is a major telecommunications company in the United States and is owned by Comcast. Since Xfinity is the largest provider of home Internet and cable services in the United States, it is not surprising that the company gets a lot of requests for phone-based customer service. Why Do People Call Xfinity?People call Xfinity for many reasons including:
There are several ways that you can get in touch with an Xfinity representative by phone:
Xfinity has an automatic phone system that will direct your call to someone who can help you. If you are a customer of Xfinity, you will have to enter the last four digits of your Social Security number. If you aren't a customer, hit "0" repeatedly and you will eventually be connected to a live person. How Do Consumers Feel About Xfinity Phone Customer Service?Sadly, Xfinity has a reputation for poor customer service. Common complaints include waiting a long time to speak to a human, agents who are unhelpful and poorly trained, as well as the fact that Xfinity can make it very difficult to cancel or downgrade services. One common complaint is that customer service representatives offer inconsistent service and may, in some cases, make promises to customers that are not upheld. One thing that you can do to combat this is keeping a record of calls that you make, as well as screenshots of chats. You should also hang on to your bills and contracts. Noteworthy Customer Service Cases The most famous Comcast/Xfinity customer service case involved a journalist and his wife who attempted to cancel their plan with Xfinity. They were transferred to a retention specialist who refused to listen to them and kept arguing with the couple, despite their pleas to end the call and cancel their service. The journalist recorded the call and published it online. Unfortunately for Xfinity, the story went viral and the company suffered severe public relations fallout. As a result, Xfinity pledged to do better in the future. What Can Be Accomplished with Xfinity Phone-Based Customer Service?Most issues that you might experience with your service can be resolved over the phone, including:
Xfinity customer service can't deal with every problem via phone, however. Issues such as malfunctioning or outdated equipment will need either a technician appointment or for the customer to visit an Xfinity office to switch out old routers and other hardware. What if Calling Xfinity Telephone Customer Service Doesn't Work?While calling Xfinity customer service usually results in the consumer getting the result he or she wants, there are situations that aren't easily resolved by phone, at least not during the first call. In cases where Xfinity phone-based customer service, isn't being helpful, consider one of the following strategies:
Customer Number 800-934-6489 - by the NumbersPhone number to dial800-934-6489 Call picked up by a real personYES Department you're callingCustomer Service Call center hoursMon-Sat, 7 AM to 9 PM Navigate phone maze to a humanPress 0# until someone picks up Rank (among phone numbers)1 Quality of communication70% Information last updatedSun Dec 18 2022 09:00:00 GMT+0000 (Coordinated Universal Time) Xfinity's Best Toll-Free/800 Customer Phone NumberThis is Xfinity's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Xfinity agent. This phone number is Xfinity's Best Phone Number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-934-6489 include Service Outage, Billing, Equipment Trouble, Transfer Service, Cancel Service and other customer service issues. Rather than trying to call Xfinity first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Xfinity has 2 phone numbers. It's not always clear what is the best way to talk to Xfinity representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource. Contacting Xfinity - by phone or otherwiseWhile 800-934-6489 is Xfinity's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Xfinity customers, is by calling their 877-228-8567 phone number for their Call For New Service department. Besides calling, the next favorite option for customers looking for help is via 877-228-8567 for Call For New Service. If you think this information is inaccurate or know of other ways to contact Xfinity please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Xfinity. What is GetHuman's Relationship to Xfinity?In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xfinity. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Medicare Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Booking.com Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Medicare or Booking.com. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. How do I talk to a real person at Comcast?How to Reach a Real Person at Comcast/Xfinity. Phone: Comcast's official customer service number is 800-945-2288, but I called a different number, 800-266-2278. You may have to enter a lot of personal information to get connected, including your ZIP code.
How do I get a live person at Xfinity?In the My Account app or Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
How do I get in touch with Comcast customer service?Xfinity Support Has Answers or Call 1-800-xfinity for Assistance. By providing this telephone number, I consent to receive sales calls from or on behalf of Comcast at my number provided.
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