Google is re verifying the phone number of this device

Q: Why would Google be verifying the phone number on my device?

For your security, well re-verify from time to time to make sure that your phones number is still yours. When we re-verify, you might get text messages from Google or see outgoing texts to Google. The message could say something like, Google is verifying the phone number of this device.

Call Issues

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My number appears as unknown toggle

If your phone number appears as unknown when making calls, it may be due to one of the following reasons.

Table of Contents Show

Call Issues
Why would Google be verifying the phone number on my device?
Is Google really trying to verify my phone number?
How do I stop Google from auto verifying my phone number?
What is a text from 24444?

• There is a restriction due to the recipient’s device or carrier

Your caller ID depends on the recipient’s device. For some device models, your name will appear as it's registered in the device's contacts list. On other devices, your phone number may appear in an international format or as an unknown number.

Also, if the mobile service provider of the person you're calling has caller ID spoofing countermeasures in place, your phone number will appear as unknown or private, even if you've verified your number to allow others to see it.

Note: To find out if a mobile service provider is implementing caller ID spoofing countermeasures, we ask that you contact them directly.

• You didn't verify your phone number

If you don’t see a phone number at the top of the screen after going to the Home tab > Settings > LINE Out, it means that your phone number hasn't been verified and will appear as unknown.

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Enabling caller ID toggle

To enable caller ID, you need to verify your phone number.

You can verify your phone number by following the steps below.

Note: You won't be able to verify a phone number with a device that doesn't have a phone number (e.g. iPad, iPod touch, tablets) or if you're using a data-only SIM card that can't send or receive text messages.

1. Tap the Home tab > Settings.

2. Tap LINE Out > Verify phone number.

3. Enter your phone number > tap Verify phone number, and confirm.

4. Enter the verification code you received via text message.

Note: The code may be entered automatically on some devices.

Tap here to go to LINE Out Settings on your smartphone.

If you’re still unable to verify your phone number after trying the above, please contact us via the Inquiry Form.

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Low call quality toggle

Call quality may suffer if you use LINE Out with a weak signal or unstable network connection, so make sure to call from an area with a strong connection.

If there is no problem with your network connection and you're still experiencing issues, please try the following:

• Update to the latest version of the LINE app here.

• Restart your device.

• Make sure there are no restrictions on your internet connection speed.

Note: If your internet connection speed is restricted (e.g. because of the data limit for a flat-rate packet plan), you may not be able to use the call feature properly with 3G and 4G (LTE) connections.

If you're still having issues after trying the troubleshooting tips above, please contact us via the Inquiry Form.

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I can't use LINE Out (first time user) toggle

To start using LINE Out:

1. Tap the Calls tab > the keypad icon at the top of the screen.

Note: If you don't see the Calls tab, follow the steps in this Help article to display it.

2. Check the bubbles next to the LINE Out Terms of Use and Privacy Policy as well as the Personal Information Collection Policy to agree to them.

3. Tap Start.

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Recently, there’s an outrage going on around regarding concerns of few Android users who have been experiencing Google sending messages from their phones without notifying them.

It can be pretty confusing and risky too to not know about a text message you sent from your phone. According to a Support thread, Google is sending a text message from its users’ phones and sending it back to itself without even letting its users know about the situation.

When this thread reached Google’s support forums and highlighted the concerns of the Android users Google tried to explain it by stating that the text message itself clearly states that it is only sending message to Google to verify the number of the device but majority of the people are still worried about the surrounding situation as it seems pretty much blurry for now.

When Google re-verify the number, users will usually get a text message from Google or see some outgoing texts to Google which can display content like ‘Google is verifying the phone number of this device’.

We are not sure the reason behind Google sending these texts, again and again, to verify numbers as usually when a user sets up a Google Account they can easily let Google know about its phone number and Google will verify the number on the spot to confirm the users' identity.

We think that may be due to some security reasons Google is re-verifying the phone numbers from time to time to make sure that the user still has that number or not.

It is pretty much disturbing to know that if Google can easily send text messages from your device without consent then what other things it can do too.

Well, the majority of the users are concerned about their privacy with this issue, is due to the fact the messages look a lot like spam and not like usual messages sent to Google. Random code, suspicious timing of the messages and shortened link all are making these messages look a lot like spam.

Also read: How Spam Turned From Stressful To Serious Security Problem (infographic)

If you take a look at the messages sent from the affected phone numbers you’ll see the messages being sent to complete random numbers and often sent during the hours when the user was most likely sleeping.

So far, if you take a look at the reports of this type of incidents it's commonly occurring in India, some of the reports include US users and some European country users as well.

For now, this sending of messages from phones is not happening to all the users but it still seems like spreading around with time.

Well, overall review of this detailed issue is that Google definitely isn’t trying to spam your phones but instead it is just trying to secure your device more by re-verifying it but we are still not sure about the reason behind Google doing all this as there’s no official statement released from the tech giant yet regarding this situation.

Read next: Google Chrome Will Now Protect Users Against Phishing Attack Links In Real-Time

Why would Google be verifying the phone number on my device?

“For your security, we'll re-verify from time to time to make sure that your phone's number is still yours. When we re-verify, you might get text messages from Google or see outgoing texts to Google. The message could say something like, "Google is verifying the phone number of this device."

Is Google really trying to verify my phone number?

To make sure that your information is accurate and up-to-date, we may require that you verify your phone number via SMS text or phone call. You'll receive a 6-digit personal identification number (PIN) to enter and verify your account. Phone verification is not required if you've previously verified with Google.