Holiday inn & suites across from universal studios

Joy of travel for all

At Holiday Inn Hotels & Resorts® we pride ourselves in delivering warm and welcoming experiences for guests staying for business or pleasure.

Whether it’s time with friends, family, colleagues or clients we have a breadth of hotels from urban centres to beach resorts offering environments, services and amenities that make it easy to work, rest and connect. 

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  • Overview
  • Rooms
  • Location
  • Amenities
  • Policies
  • Reviews

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Holiday inn & suites across from universal studios

11 Cavenagh Road, Singapore, 229616

Explore the area

  • Popular LocationOrchard Road3 min walk
  • Popular LocationFort Canning Park14 min walk
  • Popular LocationRobertson Quay19 min walk
  • AirportSingapore (SIN-Changi)27 min drive

Room options

About this area

Singapore

Near a metro station, Holiday Inn Singapore Orchard City Centre, an IHG Hotel is in Orchard, a neighbourhood in Singapore with good shopping. Battle Box Museum and Buddha Tooth Relic Temple and Museum are cultural highlights, and some of the area's popular attractions include Singapore Flyer and National Orchid Garden. Travelling with kids? Don't miss Singapore Zoo.

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What's nearby

  • Orchard Road - 3 min walk

  • Lucky Plaza - 13 min walk

  • Fort Canning Park - 14 min walk

  • Battle Box Museum - 14 min walk

  • Robertson Quay - 19 min walk

Getting around

  • Somerset Station - 7 min walk

  • JB Sentral - 44 min drive

  • Changi Airport (SIN) - 27 min drive

About this property

Holiday Inn Singapore Orchard City Centre, an IHG Hotel

4-star family-friendly hotel located in Orchard

Located close to Orchard Road, Holiday Inn Singapore Orchard City Centre, an IHG Hotel provides a round-trip airport shuttle, shopping on site and a hair salon. Treat yourself to a manicure/pedicure, a facial or a hot stone massage at the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

You'll also find perks such as:

  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Smoke-free property, tour/ticket information and a computer station
  • Guest reviews speak highly of the location

All 324 rooms have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspace and Air conditioning. Guest reviews speak positively of the size rooms at the property.

  • Childcare services and free infant beds
  • Bathrooms with hydromassage showers and deep-soaking baths
  • 37-inch LCD TVs with premium channels and DVD players
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

  • Limited on-site parking

  • Height restrictions apply for on-site parking

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: SGD 32.96 per person

  • 2 restaurants

  • 1 bar

  • 24-hour room service

Restaurants on site

  • Window on the Park

  • Tandoor

Things to do

  • Children's pool

  • Fitness centre

  • Full-service spa

  • Outdoor pool

  • Sauna

  • Shopping

  • Steam room

Family friendly

  • Babysitting (surcharge)

  • Children's pool

  • DVD player

  • Free cots/infant beds

  • In-room childcare (surcharge)

  • Laundry facilities

  • Outdoor pool

  • Fridge

  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom

  • Banquet hall

  • Lift

  • Front-desk safe

Guest services

  • 24-hour front desk

  • Concierge services

  • Daily housekeeping

  • Dry-cleaning service

  • Hair salon

  • Laundry facilities

  • Luggage storage

  • Multilingual staff

  • Porter

  • Tour/ticket assistance

  • Wedding services

Business services

  • Business centre

  • Computer station

  • Conference space (11862 square feet)

  • Meeting rooms - 11

Outdoors

  • Pool sunloungers

Spa

  • Body scrubs

  • Body treatments

  • Body wraps

  • Facials

  • Manicures and pedicures

  • Massage - hot stone

  • Massage - prenatal

  • Massage - sports

  • Massage - Swedish

  • Massage - Thai

  • Reflexology

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (select rooms)

  • Grab bar near toilet

  • In-room accessibility (select rooms)

  • Well-lit path to entrance

  • Wheelchair-accessible concierge desk

  • Wheelchair-accessible lounge

  • Wheelchair-accessible registration desk

  • Wheelchair-accessible restaurant

  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

  • Bed sheets

  • Blackout drapes/curtains

  • Free cots/infant beds

  • Pillow menu

  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns

  • Bath or shower

  • Deep-soaking bath

  • Free toiletries

  • Hairdryer

  • Hydromassage showerhead

  • Private bathroom

Entertainment

  • 37-inch LCD TV

  • TV channels

  • DVD player

  • Premium channels

Food and drink

  • Free bottled water

  • Minibar

  • Fridge

More

  • Connecting rooms available

  • Desk

  • Desk chair

  • Free local calls

  • Free newspapers

  • Iron/ironing board

  • Laptop-friendly workspace

  • Phone

  • Safe

  • Slippers

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Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for SGD 104.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: SGD 32.96 per person (approximately)
  • Airport shuttle fee: SGD 86 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: SGD 104.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

Property is also known as

Holiday Inn Hotel Singapore Orchard City Centre

Holiday Inn Singapore Orchard City Centre

Singapore Orchard City Centre Holiday Inn

Holiday Inn Park View Singapore

Holiday Inn Singapore Orchard City Centre Hotel Singapore

Singapore Holiday Inn

Holiday Inn Singapore Orchard City Centre Hotel

Rating 5 - Excellent. 448 out of 1000 reviews" "

Rating 4 - Good. 424 out of 1000 reviews" "

Rating 3 - Okay. 80 out of 1000 reviews" "

Rating 2 - Poor. 33 out of 1000 reviews" "

Rating 1 - Terrible. 15 out of 1000 reviews" "

4.2/5

Property conditions & facilities

4/5 Good

Chris

Travelled with partner

23 Oct,2022

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

Overall our stay at Holiday Inn Orchard was fine. It could have been fantastic. It's way past time for a renovation/refurbishment (but make sure you close off areas that are being remodelled - the paint fumes around us weren't great). I also understand that when you offer free breakfast to encourage bookings you will get a lot of guests coming at busy periods. There's a way of asking guests not to linger but to bluntly tell people "There's a 40 minute maximum stay for breakfast" is not particularly friendly. We couldn't wait to get away from breakfast because of the cramped and noisy surroundings. One last issue which was resolved was the late servicing of rooms. We were there for four days and it seems the cleaning staff are overburdened. On one day we had returned from a full day away to find that the room had not been serviced - we really only wanted towels. I understand the priority to service vacated rooms, but by not being able to service occupied rooms by 4/5pm is not really good for ongoing guests. This could be a great hotel - excellent location, good staff (although some need subtlety training) and with refurbishment I'd stay here again.

Stayed 4 nights in Oct 2022

5/5 Excellent

Pamela

Travelled with family

4 Oct,2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, friendly staff, clean rooms. Glad to see property is being renovated as rooms are clean and comfortable, but definitely need an update and refresh

Stayed 2 nights in Sep 2022

5/5 Excellent

James

11 Aug,2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent facilities. Excellent location. …Will return to this hotel.

Stayed 1 night in Aug 2022

5/5 Excellent

Michael

Travelled with partner

1 Aug,2022

Liked: Amenities, property conditions & facilities

IT WAS JUST VERY CENTRAL AND STAFF WERE GREAT AND HELPFULL AND BREAKFAST WAS EXCELLENT COULD NOT FAULT. cAN ONLY RECOMMEND

Stayed 4 nights in Jul 2022

5/5 Excellent

Ashley

13 Jul,2022

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2022

4/5 Good

Bijoy

Travelled with family

22 Jun,2022

Liked: Cleanliness, staff & service, room comfort

Well the hotel definitely requires an upgrade.. Mr. Vik restaurant manager was great and extremely humble… Breakfast needs a change as it’s a repeat everyday.

Stayed 11 nights in Jun 2022

5/5 Excellent

Sangram

Travelled with family and small children

13 Jun,2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 10 nights in Jun 2022

4/5 Good

Nanette

10 Jun,2022

Liked: Cleanliness, staff & service

Stayed 2 nights in Jun 2022

5/5 Excellent

Rebecca, Burleson

Travelled with family

28 May,2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and outstandingly helpful staff.

Stayed 1 night in May 2022

2/5 Poor

Richard

Business traveller

25 May,2022

Disliked: Amenities, property conditions & facilities

For the price, this is poor value for money. The hotel is tired, rooms look like they’ve seen better days. Cleaning only takes place every other day and the breakfast choice is poor. Much better options in Singapore, many of which cost less.

Stayed 4 nights in May 2022

Is IHG and Holiday Inn the same?

Holiday Inn Club Vacations is the IHG-branded timeshare arm. Although they're not owned or operated by IHG, they are still an IHG brand. There are 28 properties in this brand, all within the U.S.

What is the difference between the Holiday Inn and Holiday Inn Express?

The major difference between a Holiday Inn and a Holiday Inn Express is simply that one is full service, while the other is more limited. Holiday Inn is geared towards families looking for a comfortable spot to relax together, while Holiday Inn Express is aimed more toward the short-stay business traveler.

Who is Holiday Inn owned by?

Intercontinental Hotels Group Plc. Brands: InterContinental, HUALUXE, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Candlewood Suites, Staybridge Suites, EVEN, and Kimpton.

What is the story behind Holiday Inn?

Kemmons Wilson, a resident of Memphis, Tennessee, was inspired to build a motel after being disappointed by the poor quality of roadside accommodations during a family road trip to Washington, D.C. During construction, the name "Holiday Inn" was coined by Wilson's architect Eddie Bluestein as a joking reference to the ...