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At Holiday Inn Hotels & Resorts® we pride ourselves in delivering warm and welcoming experiences for guests staying for business or pleasure. Whether it’s time with friends, family, colleagues or clients we have a breadth of hotels from urban centres to beach resorts offering environments, services and amenities that make it easy to work, rest and connect.
4.3/5 ExcellentGuests rated this property 4.4/5 for cleanliness.Popular amenities
11 Cavenagh Road, Singapore, 229616 Explore the area
About this areaSingapore
Near a metro station, Holiday Inn Singapore Orchard City Centre, an IHG Hotel is in Orchard, a neighbourhood in Singapore with good shopping. Battle Box Museum and Buddha Tooth Relic Temple and Museum are cultural highlights, and some of the area's popular attractions include Singapore Flyer and National Orchid Garden. Travelling with kids? Don't miss Singapore Zoo. Visit our Singapore travel guide Opens in a new window What's nearby
Getting around
About this propertyHoliday Inn Singapore Orchard City Centre, an IHG Hotel4-star family-friendly hotel located in Orchard Located close to Orchard Road, Holiday Inn Singapore Orchard City Centre, an IHG Hotel provides a round-trip airport shuttle, shopping on site and a hair salon. Treat yourself to a manicure/pedicure, a facial or a hot stone massage at the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also find perks such as:
All 324 rooms have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspace and Air conditioning. Guest reviews speak positively of the size rooms at the property.
LanguagesChinese (Mandarin), English, Filipino, Hindi, Japanese, Malay Cleaning and safety practicesEnhanced cleanliness measuresDisinfectant is used to clean the property High-touch surfaces are cleaned and disinfected Sheets and towels are washed at 60°C or hotter Follows the regional cleaning and disinfection practices of SG Clean (Singapore) Follows the standard cleaning and disinfection practices of Clean Promise (IHG) Social distancingCashless transactions are available for all charges at the property Protective shields in place at main contact areas Social distancing measures in place Contactless room service is available. Safety measuresPersonal protective equipment worn by staff Temperature checks given to staff Temperature checks available for guests Masks available Masks are required at the property Hand sanitiser provided Enhanced food service safety measures are in place Reservations are required for the use of certain on-site facilities This information is provided by our partners. Property amenitiesInternet
Parking and public transport
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Restaurants on site
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Family friendly
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Spa
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Room amenitiesBedroom
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See similar propertiesPoliciesCheck-inCheck-in time starts at 2:00 PM Express check-in Minimum check-in age - 18 Check-outCheck-out before noon Late check-out subject to availability A late check-out fee will be charged Express checkout Special check-in instructionsThis property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Access methodsPetsPets not allowed (service animals are welcome, and are exempt from fees) Children and extra bedsChildren are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for SGD 104.0 per night. Free cots are available on request at the property Payment types at the propertyImportant informationOptional extras
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You need to know
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Noise-free guestrooms cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property We should mentionPool access available from 6:00 AM to 11:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Property is also known asHoliday Inn Hotel Singapore Orchard City Centre Holiday Inn Singapore Orchard City Centre Singapore Orchard City Centre Holiday Inn Holiday Inn Park View Singapore Holiday Inn Singapore Orchard City Centre Hotel Singapore Singapore Holiday Inn Holiday Inn Singapore Orchard City Centre Hotel Rating 5 - Excellent. 448 out of 1000 reviews" " Rating 4 - Good. 424 out of 1000 reviews" " Rating 3 - Okay. 80 out of 1000 reviews" " Rating 2 - Poor. 33 out of 1000 reviews" " Rating 1 - Terrible. 15 out of 1000 reviews" " 4.2/5Property conditions & facilities Travelled with partner 23 Oct,2022 Liked:
Cleanliness, amenities Disliked: Property conditions & facilities Overall our stay at Holiday Inn Orchard was fine. It could have been fantastic. It's way past time for a renovation/refurbishment (but make sure you close off areas that are being remodelled - the paint fumes around us weren't great). I also understand that when you offer free breakfast to encourage bookings you will get a lot of
guests coming at busy periods. There's a way of asking guests not to linger but to bluntly tell people "There's a 40 minute maximum stay for breakfast" is not particularly friendly. We couldn't wait to get away from breakfast because of the cramped and noisy surroundings. One last issue which was resolved was the late servicing of rooms. We were there for four days and it seems the cleaning staff are overburdened. On one day we had returned from a full day away to find that the room had not been
serviced - we really only wanted towels. I understand the priority to service vacated rooms, but by not being able to service occupied rooms by 4/5pm is not really good for ongoing guests. This could be a great hotel - excellent location, good staff (although some need subtlety training) and with refurbishment I'd stay here again. Stayed 4 nights in Oct 2022 Travelled with family 4 Oct,2022 Liked: Cleanliness, staff & service,
amenities, property conditions & facilities Great location, friendly staff, clean rooms. Glad to see property is being renovated as rooms are clean and comfortable, but definitely need an update and refresh Stayed 2 nights in Sep 2022 11 Aug,2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent facilities. Excellent location. …Will return to this hotel. Stayed 1 night in Aug 2022 Travelled with partner 1 Aug,2022 Liked: Amenities, property conditions & facilities IT WAS JUST VERY CENTRAL AND STAFF WERE GREAT AND HELPFULL AND BREAKFAST WAS EXCELLENT COULD NOT FAULT. cAN ONLY RECOMMEND Stayed 4 nights in Jul 2022 13 Jul,2022 Liked: Cleanliness, staff & service Stayed 1 night in Jul 2022 Travelled with family 22 Jun,2022 Liked: Cleanliness, staff & service, room comfort Well the hotel definitely requires an upgrade.. Mr. Vik restaurant manager was great and extremely humble… Breakfast needs a change as it’s a repeat everyday. Stayed 11 nights in Jun 2022 Travelled with family and small children 13 Jun,2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 10 nights in Jun 2022 10 Jun,2022 Liked: Cleanliness, staff & service Stayed 2 nights in Jun 2022 Travelled with family 28 May,2022 Liked:
Cleanliness, staff & service, amenities, property conditions & facilities Great location and outstandingly helpful staff. Stayed 1 night in May 2022 Business traveller 25 May,2022 Disliked: Amenities, property conditions & facilities For the price, this is poor value for money. The hotel
is tired, rooms look like they’ve seen better days. Cleaning only takes place every other day and the breakfast choice is poor. Much better options in Singapore, many of which cost less. Stayed 4 nights in May 2022 Is IHG and Holiday Inn the same?Holiday Inn Club Vacations is the IHG-branded timeshare arm. Although they're not owned or operated by IHG, they are still an IHG brand. There are 28 properties in this brand, all within the U.S.
What is the difference between the Holiday Inn and Holiday Inn Express?The major difference between a Holiday Inn and a Holiday Inn Express is simply that one is full service, while the other is more limited. Holiday Inn is geared towards families looking for a comfortable spot to relax together, while Holiday Inn Express is aimed more toward the short-stay business traveler.
Who is Holiday Inn owned by?Intercontinental Hotels Group Plc.
Brands: InterContinental, HUALUXE, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Candlewood Suites, Staybridge Suites, EVEN, and Kimpton.
What is the story behind Holiday Inn?Kemmons Wilson, a resident of Memphis, Tennessee, was inspired to build a motel after being disappointed by the poor quality of roadside accommodations during a family road trip to Washington, D.C. During construction, the name "Holiday Inn" was coined by Wilson's architect Eddie Bluestein as a joking reference to the ...
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