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Whether it’s time with friends, family, colleagues or clients we have a breadth of hotels from urban centres to beach resorts offering environments, services and amenities that make it easy to work, rest and connect.
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- Overview
- Rooms
- Location
- Amenities
- Policies
- Reviews
4.3/5 Excellent
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
11 Cavenagh Road, Singapore, 229616
Explore the area
- Popular LocationOrchard Road3 min walk
- Popular LocationFort Canning Park14 min walk
- Popular LocationRobertson Quay19 min walk
- AirportSingapore (SIN-Changi)27 min drive
Room options
About this area
Singapore
Near a metro station, Holiday Inn Singapore Orchard City Centre, an IHG Hotel is in Orchard, a neighbourhood in Singapore with good shopping. Battle Box Museum and Buddha Tooth Relic Temple and Museum are cultural highlights, and some of the area's popular attractions include Singapore Flyer and National Orchid Garden. Travelling with kids? Don't miss Singapore Zoo.
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What's nearby
Orchard Road - 3 min walk
Lucky Plaza - 13 min walk
Fort Canning Park - 14 min walk
Battle Box Museum - 14 min walk
Robertson Quay - 19 min walk
Getting around
Somerset Station - 7 min walk
JB Sentral - 44 min drive
Changi Airport (SIN) - 27 min drive
About this property
Holiday Inn Singapore Orchard City Centre, an IHG Hotel
4-star family-friendly hotel located in Orchard
Located close to Orchard Road, Holiday Inn Singapore Orchard City Centre, an IHG Hotel provides a round-trip airport shuttle, shopping on site and a hair salon. Treat yourself to a manicure/pedicure, a facial or a hot stone massage at the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
- An outdoor pool and a children's pool, with sunloungers
- Free self-parking
- Buffet breakfast (surcharge), express check-out and express check-in
- Smoke-free property, tour/ticket information and a computer station
- Guest reviews speak highly of the location
All 324 rooms have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspace and Air conditioning. Guest reviews speak positively of the size rooms at the property.
- Childcare services and free infant beds
- Bathrooms with hydromassage showers and deep-soaking baths
- 37-inch LCD TVs with premium channels and DVD players
- Wardrobes/cupboards, fridges and daily housekeeping
Languages
Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: SGD 32.96 per person
2 restaurants
1 bar
24-hour room service
Restaurants on site
Window on the Park
Tandoor
Things to do
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Sauna
Shopping
Steam room
Family friendly
Babysitting (surcharge)
Children's pool
DVD player
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Conveniences
Ballroom
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference space (11862 square feet)
Meeting rooms - 11
Outdoors
Pool sunloungers
Spa
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Reflexology
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Grab bar near toilet
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Pillow menu
Rollaway/extra beds (surcharge)
Bathroom
Dressing gowns
Bath or shower
Deep-soaking bath
Free toiletries
Hairdryer
Hydromassage showerhead
Private bathroom
Entertainment
37-inch LCD TV
TV channels
DVD player
Premium channels
Food and drink
Free bottled water
Minibar
Fridge
More
Connecting rooms available
Desk
Desk chair
Free local calls
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
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See similar properties
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 104.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: SGD 32.96 per person (approximately)
- Airport shuttle fee: SGD 86 per vehicle (one-way, maximum occupancy 4)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: SGD 104.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Holiday Inn Hotel Singapore Orchard City Centre
Holiday Inn Singapore Orchard City Centre
Singapore Orchard City Centre Holiday Inn
Holiday Inn Park View Singapore
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Singapore Holiday Inn
Holiday Inn Singapore Orchard City Centre Hotel
Rating 5 - Excellent. 448 out of 1000 reviews" "
Rating 4 - Good. 424 out of 1000 reviews" "
Rating 3 - Okay. 80 out of 1000 reviews" "
Rating 2 - Poor. 33 out of 1000 reviews" "
Rating 1 - Terrible. 15 out of 1000 reviews" "
4.2/5
Property conditions & facilities
Travelled with partner 23 Oct,2022 Liked:
Cleanliness, amenities Disliked: Property conditions & facilities Overall our stay at Holiday Inn Orchard was fine. It could have been fantastic. It's way past time for a renovation/refurbishment (but make sure you close off areas that are being remodelled - the paint fumes around us weren't great). I also understand that when you offer free breakfast to encourage bookings you will get a lot of
guests coming at busy periods. There's a way of asking guests not to linger but to bluntly tell people "There's a 40 minute maximum stay for breakfast" is not particularly friendly. We couldn't wait to get away from breakfast because of the cramped and noisy surroundings. One last issue which was resolved was the late servicing of rooms. We were there for four days and it seems the cleaning staff are overburdened. On one day we had returned from a full day away to find that the room had not been
serviced - we really only wanted towels. I understand the priority to service vacated rooms, but by not being able to service occupied rooms by 4/5pm is not really good for ongoing guests. This could be a great hotel - excellent location, good staff (although some need subtlety training) and with refurbishment I'd stay here again. Stayed 4 nights in Oct 20224/5 Good
Travelled with family 4 Oct,2022 Liked: Cleanliness, staff & service,
amenities, property conditions & facilities Great location, friendly staff, clean rooms. Glad to see property is being renovated as rooms are clean and comfortable, but definitely need an update and refresh Stayed 2 nights in Sep 20225/5 Excellent
11 Aug,2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent facilities. Excellent location. …Will return to this hotel. Stayed 1 night in Aug 20225/5 Excellent
Travelled with partner 1 Aug,2022 Liked: Amenities, property conditions & facilities IT WAS JUST VERY CENTRAL AND STAFF WERE GREAT AND HELPFULL AND BREAKFAST WAS EXCELLENT COULD NOT FAULT. cAN ONLY RECOMMEND Stayed 4 nights in Jul 20225/5
Excellent
13 Jul,2022 Liked: Cleanliness, staff & service Stayed 1 night in Jul 20225/5 Excellent
Travelled with family 22 Jun,2022 Liked: Cleanliness, staff & service, room comfort Well the hotel definitely requires an upgrade.. Mr. Vik restaurant manager was great and extremely humble… Breakfast needs a change as it’s a repeat everyday. Stayed 11 nights in Jun 20224/5
Good
Travelled with family and small children 13 Jun,2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 10 nights in Jun 20225/5 Excellent
10 Jun,2022 Liked: Cleanliness, staff & service Stayed 2 nights in Jun 20224/5 Good
Travelled with family 28 May,2022 Liked:
Cleanliness, staff & service, amenities, property conditions & facilities Great location and outstandingly helpful staff. Stayed 1 night in May 20225/5 Excellent
Business traveller 25 May,2022 Disliked: Amenities, property conditions & facilities For the price, this is poor value for money. The hotel
is tired, rooms look like they’ve seen better days. Cleaning only takes place every other day and the breakfast choice is poor. Much better options in Singapore, many of which cost less. Stayed 4 nights in May 20222/5 Poor