How do i change my email address with social security

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Password and Contact Information

You may log in to your account at any time to change your password or update your personal or contact information, including your email address, telephone number, and mailing address.

Name, Date of Birth, Social Security Number, and State ID Number

To update your name, date of birth, Social Security number, or state ID number, you must submit your request electronically and include the following supporting documenation:

If you are receiving Social Security benefits or enrolled in Medicare, you can register a change of address through your online My Social Security account.

After signing into your account, click the "My Profile" link on the right side of the screen, select "Update Contact Information" and enter your new address. You'll be able to choose whether you want the change to take effect immediately or at a later date. Review the information and, if correct, click "Submit."

You can also use My Social Security to change the phone number you have on file with the Social Security Administration (SSA). If you don't have an online account, report your new address or contact information by calling the SSA's national customer service line (800-772-1213) or calling or visiting your local Social Security office.

Local offices fully reopened April 7 after being closed to walk-in traffic for more than two years due to the COVID-19 pandemic, but Social Security recommends calling in advance and scheduling an appointment to avoid long waits.

Keep in mind

• You must have a U.S. mailing address to use My Social Security.
• If you are receiving Supplemental Security Income (SSI), you can use the online service to check your address on file with Social Security but not to change it. For that, you must contact the SSA directly.

Kylle' D. McKinney

If you receive Social Security benefits, the easiest way to change your address and phone number is by creating a personal my Social Security account at www.ssa.gov/myaccount.  Once you create your account, you can update your contact information from your preferred location.  This feature is available for people who receive retirement, survivors, or disability benefits, along with Medicare enrollees.  If you receive Supplemental Security Income, you can check the address that we have on record with your account. 

Visit our my Social Security webpage to get started.  To create an account, you must:

• be at least 18 years old.
• Provide a valid email address. 
• Have a Social Security number (SSN).
• Provide a U.S. mailing address (includes military addresses, APO/FPO/DPO, AE, AP, or AA). 

Once you have a valid email address, you are ready to create your personal my Social Security account.  When you visit my Social Security, select the “Create an Account” button.  You will have the option to create your new my Social Security account with one of our two credential partners: Login.gov or ID.me.

Login.gov is the public’s one account for simple, secure, and private access to participating U.S. government agencies.

ID.me is a single sign-on provider that meets the U.S. government’s online identity proofing and authentication requirements.

Please note, if you already have a Login.gov or ID.me account, you can select the appropriate button to sign in with either one and access your personal my Social Security account.  If you previously verified your identity with Login.gov or ID.me, you don’t need to do so again.  If you don’t have a Login.gov or ID.me account, please select the “Create an Account” link to start the one-time registration process. 

If you create a new Login.gov credential, we will still complete the identity verification part, so you will need to provide some personal information to us.  You will also receive an activation code from us to complete the process.

Remember, you can do much of your business with us online at www.ssa.gov/onlineservices. 

Kylle’ D. McKinney is an Alabama Social Security Public Affairs Specialist

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