The North Carolina law prohibits the Department from providing any information about your refund to others including your spouse unless you filed a joint return or proper authorization has been given. You
may check the status of your refund online using our Where’s My Refund? web service, or you may call our refund inquiry line toll-free at 1-877-252-4052. Be sure to have available your social security number and the exact amount of your refund. Additional time is required if you owe a State
agency or the IRS, or if your return contains an error. You will receive refund interest if the refund is not issued within 45 days from the date the original return was filed or the date the original return was due, whichever is later. Refund checks are written once a week. If you call our refund inquiry line and are informed that your check has not been written, please wait at least 7 days before calling back. Direct deposit of an income tax refund is only available for original returns filed electronically. Direct deposit is available for original refunds only. It is not available to taxpayers filing a paper return. If you claimed itemized deductions on your federal return and received a state refund last year you will receive a Form 1099G. This statement shows the amount of your state refund received last year but does
not mean you are entitled to an additional refund. Generally, your State income tax refund must be included in your federal income for the year in which your check was received if you deducted the State income tax paid as an itemized deduction on your federal income tax return. See Frequently Asked Questions About Form 1099-G and Form 1099-INT
for additional information about Form 1099-G. https://www.ncdor.gov/taxes-forms/individual-income-tax/general-refund-information
All state offices, including the Department of Revenue, will close on Friday, November 11 for the Veterans Day holiday. We will resume normal business hours Monday, November 14.
Check my Refund Status Check the status of your refund online. After submitting your return, please allow at least 2-3 weeks of processing time before checking your refund status. What you'll need
Ways to check your status
WMR 032022 When should I call?Only if your refund status in our Check my Refund Status application:
Our phone lines are typically busy this time of year. Our call center representatives have the same information as our Check my Refund Status application. You may also needMore information on filing your return Note: Some tax returns may take longer to process due to errors or incomplete information
You can check the status of your current year refund online, or by calling the automated line at (410) 260-7701 or 1-800-218-8160. Be sure you have a copy of your return on hand to verify information. You can also e-mail us at to check on your refund. Remember to include your name, Social Security number and refund amount in your e-mail request. If you're expecting a tax refund and want it quickly, file electronically - instead of using a paper return. If you choose direct deposit, we will transfer your refund to your bank account within a few days from the date your return is accepted and processed. Electronic filers We usually process electronically filed tax returns the same day that the return is transmitted to us. If you filed electronically through a professional tax preparer and haven't received your refund check our online system. If not there, call your preparer to make sure that your return was transmitted to us and on what date. If sufficient time has passed from that date, call our Refund line. Paper filers Paper returns take approximately 30 days to process. Keep in mind that acknowledgment of the receipt of your return takes place when your return has processed and appears in our computer system. Typically, a refund can also be delayed when the return contains:
Check cashing services If you plan to use a check cashing service to cash your refund check, remind the check cashing vendor that we cannot verify any information about your refund over the phone. Your tax information is confidential and we are obligated to protect that confidentiality. To check the status of your refund online, you may use our online application. To check the status of your refund using our automated telephone line, please call 410-260-7701 or 1-800-218-8160. For both services, you will need your Social Security number and the exact amount of your expected refund. The Revenue Administration Division will issue you a notice when a change is made to your return. If, after you review the notice, you have questions, please contact us and have the notice available. Before you call, please review the following reasons to see if one or more apply to your situation:
One of the best ways to get your Maryland income tax refund faster is through direct deposit. Choosing to have your refund deposited directly into your bank account avoids the uncertainty of that "check in the mail" and waiting in line to deposit the check at the bank. If you file electronically and choose direct deposit of your refund, we will transfer the funds to your bank account within several days from the date your return is accepted and processed. IMPORTANT: Please use only valid Checking or Savings account and routing numbers on your Direct Deposit request. The bank routing number and account number appear at the bottom of your checks. Do not use the number that appears on your ATM or Debit Card. If you do not know your bank routing and account numbers, please contact your financial institution. If the information you provide is incorrect, the bank may reject the direct deposit which will result in a paper check being issued. This will add several days to receipt of your refund. The Comptroller of Maryland is not responsible for the misapplication of a direct deposit refund that is caused by the error, negligence or malfeasance on the part of the taxpayer, electronic filer, return preparer, financial institution or any of their agents. Splitting your Direct DepositIf you would like to deposit portions of our refund to multiple accounts , do not complete any direct deposit information on your income tax return. Instead , you must enter code number 588 in one of the code number boxes located to the right of the telephone number area on your return, complete and attach Form 588. You may not use Form 588 if you are filing Form 502INJ, Maryland Injured Spouse Claim Form, or if you plan to deposit your refund in a bank outside the United States. Verify Bank NumbersMake sure you have the correct bank account number and bank routing number before filing your return. Your bank routing number appears on the left side of the bottom of your check. Your bank account number is shown towards the right, after your routing number. If you are using a check from a bank which is made payable through another financial institution, check with the financial institution to verify your bank account and routing numbers and make sure your direct deposit will be accepted. Enter your numbers carefully. We cannot be held responsible for a lost refund if you enter incorrect account information. In addition, we cannot change any of your bank account and routing numbers after you have filed your return, even if you request us to do so. We also cannot cancel your direct deposit once you have filed the request. Bank Accounts Outside the U.S.In order to comply with new banking rules, we ask you that you check a special box on the back of your return to indicate if your state refund is going to an account outside the United States. If this is the case, do not enter your routing and account number on your return, since the direct deposit option is not available to you. We will send you a paper check. Electronic filers
Paper filers You will need to enter your bank routing number and your bank account number on your form, and indicate if the account is a checking or savings account. (Do not enter your routing and account number on your return if your refund is going to an account outside the U.S.) In addition, enter the name(s) as it appears on the bank account.
Amended returns While the refund from an original filing can be deposited electronically, any refund generated by an amended return must be issued as a paper check. How do I find out who garnished my tax return?The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets. You can call this number, go through the automated prompts, and see if you have any offsets pending on your social security number.
Can I track my offset refund?Call the FMS at 1-800-304-3107 to find out if your refund was reduced because of an offset. Call the IRS Taxpayer Advocate Service at 1-877-777-4778 (or visit www.irs.gov/advocate) if you feel your refund was reduced in error. The service is free.
How can I find out if my tax refund check was cashed?If you need to know whether a federal tax refund check that was issued to you has been cashed, you can call (800) 829-1954 and request Form 3911, Taxpayer Statement Regarding Refund.
Why was money taken out of my tax refund?All or part of your refund may have been used (offset) to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts, such as student loans.
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