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Make a Payment
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Auto Pay
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Quick Pay
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Refill Cards
Page contents
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- Make a Payment
- Auto Pay
- Quick Pay
- Refill Cards
Page contents
Make a Payment
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How can I check my account balance and expiration date for my prepaid plan?
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How do I make payments to my prepaid account?
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How long does it take for a payment to be applied to my prepaid account?
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What types of credit cards can I use to add funds to my prepaid account with My Verizon?
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How do I view my payment history for my prepaid account?
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My prepaid plan has a monthly access fee. What if I can't pay the full amount on my due date?
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When does my prepaid payment expire? What happens if I don't make a payment before the expiration date?
Auto Pay
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What is Auto Pay and how does it work for a prepaid account?
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How do I set up Auto Pay on my prepaid account?
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How do I get the prepaid Auto Pay discount?
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Where can I find the prepaid Auto Pay Terms & Conditions?
Quick Pay
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What is Quick Pay and how does it work for Prepaid?
Refill Cards
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Where can I purchase a refill card for my prepaid account?
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How do I add a refill card or PIN to my prepaid account online?
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What should I do if I can't use the refill card or PIN to add money to my prepaid account?
Related Topics
Manage your prepaid account FAQs
Understand and monitor prepaid data usage and account information. Learn how to change your plan, add data and keep track of your account balance.
Select and set up your prepaid plan FAQs
Learn about prepaid plans with no long term contracts or credit checks. Get help selecting the best prepaid monthly data plan for your smartphone, tablet or jetpack.
Prepaid Family Account FAQs
Learn about Prepaid Family Accounts, which let you have more than one line on your prepaid account. Find answers to common questions about billing, payments and more.
24/7 automated phone system: call *611 from your mobile
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- Introduction
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About prepaid plans and service
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Getting Loyalty Discounts
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Managing prepaid devices
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Using prepaid data
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Adding features to prepaid plans
Page contents
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- Introduction
- About prepaid plans and service
- Getting Loyalty Discounts
- Managing prepaid devices
- Using prepaid data
- Adding features to prepaid plans
Page contents
Understand how to choose and use Verizon prepaid phone and data plans. Learn how to pay in advance, add features and change plans to meet your needs.
- What phones can I use with Verizon prepaid service?
- How much data do I need with my prepaid plan?
- What calling features are available with my prepaid service?
About prepaid plans and service
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What is Verizon prepaid service?
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What prepaid phone plans does Verizon offer? How do I get a Verizon prepaid plan?
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What prepaid data plans does Verizon offer?
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Where can I use my prepaid service?
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What calling features are available with my prepaid service?
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What discounts are available with prepaid service?
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Can I switch my prepaid account to a standard monthly account?
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Is 5G available on prepaid service?
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I’m on the prepaid $35 Talk and Text plan. I see 5G displayed on my device, does that mean I get 5G speeds?
Getting Loyalty Discounts
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What are Loyalty Discounts and how do I earn them?
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I forgot to make a payment on my prepaid account. Will I lose my Loyalty Discount?
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I have an older prepaid plan. If I switch to a new plan, when will I earn my Loyalty Discounts?
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Can I combine Auto Pay and Loyalty Discounts?
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Can I get discounts on a prepaid data plan?
Managing prepaid devices
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What phones can I use with Verizon prepaid service?
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How do I activate devices on a Verizon prepaid plan?
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How do I activate my new Verizon prepaid phone?
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What devices are compatible with data-only prepaid plans?
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Can I add a prepaid data plan to a tablet or mobile hotspot I already own?
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How do I activate a data-only device?
Using prepaid data
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How much data do I need with my prepaid plan?
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What happens when I run out of high-speed data on my prepaid phone plan? What is Always-On Data?
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What happens when I run out of high-speed data on my prepaid data-only plan?
Adding features to prepaid plans
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Is Mobile Hotspot included with my prepaid plan?
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Is Verizon Cloud included with my prepaid service?
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Can I call directory assistance (411 Search) from my prepaid phone?
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Can I use HD Voice on my prepaid device?
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Can I call international locations with my prepaid service?
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Can I use my prepaid service while traveling internationally?
Related Topics
Prepaid Billing & Payments FAQs
Get answers on how to manage payments for Verizon's prepaid plans. Learn about monthly expiration dates & how to use a refill card. Set up auto pay for prepaid.
Manage your prepaid account FAQs
Understand and monitor prepaid data usage and account information. Learn how to change your plan, add data and keep track of your account balance.
Prepaid Family Account FAQs
Learn about Prepaid Family Accounts, which let you have more than one line on your prepaid account. Find answers to common questions about billing, payments and more.
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24/7 automated phone system: call *611 from your mobile