How to forward calls without having the phone verizon

So this happened to me today.  I left my phone at home by mistake and when I got to work I logged on to MyVerizon from my computer and tried to forward my phone to my (non Verizon) work line.  It required me from the web page to enter a code that was sent to my phone, which of course is at home so I can't get the code.  So I tried calling customer support which put me into an automated resolution menu tree which I was not able to get the fix from.  So the only other option to speak to a "live representative" was to schedule a call back.  Well how useless was that when I clicked to do that the first available call back time was TOMORROW.   Verizon, this is just plain dumb.  You need to allow us to disable two factor authentication on call forwarding.

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Never miss a call. Learn how to set up Call Forwarding directly from your device, or, through My Verizon.

Video Transcript

How to forward calls without having the phone verizon
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24/7 automated phone system: call *611 from your mobile

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  • Introduction
  • About Call Forwarding
  • Managing Call Forwarding
  • Troubleshooting

Page contents


  • Introduction
  • About Call Forwarding
  • Managing Call Forwarding
  • Troubleshooting

Page contents

Learn about our Call Forwarding feature, including how much it costs, how to start and stop forwarding your calls and how to troubleshoot your experience.

About Call Forwarding

  1. What is Call Forwarding?

  2. How much does Call Forwarding cost?

  3. Can I use Call Forwarding while I'm outside of the Verizon mobile network?

  4. Are there any restrictions on what number I can forward calls to?

  5. Does Call Forwarding also forward text messages?

Managing Call Forwarding

  1. How do I forward calls?

  2. How do I stop forwarding calls?

  3. Can I forward my calls to another number if I don't have my phone with me?

Troubleshooting

  1. I activated Call Forwarding on my phone. Why are people getting a busy tone when they call me?

  2. How to set up Call Forwarding

    Never miss a call. Watch this video to learn how to set up Call Forwarding directly from your device or through My Verizon.

How to forward calls without having the phone verizon
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How to forward calls without having the phone verizon
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24/7 automated phone system: call *611 from your mobile

How to use call forwarding: turn it on, turn it off, set conditions and understand your billing.

It’s true that Call Forwarding isn’t exactly rocket science.  Whether it’s the latest iPhone or your favorite Android device, press a few buttons on your phone and you’re done with the basic setup. But sometimes your needs are more complex. Here’s a quick rundown of everything you need to know about this helpful Verizon service.

Call Forwarding: How to Activate It

The basics of Verizon’s Call Forwarding service (also known as Immediate Call Forwarding) are straightforward: From your mobile phone, dial *72 plus the phone number you want to forward calls to.  You can also activate Call Forwarding through My Verizon. If you’ve left your phone at home, for example, you don’t have to make yourself late for work going back for it. Simply visit Verizon’s Call Forwarding page to get started with forwarding your calls to a landline or even another mobile phone. Just remember that your phone won’t ring again until you turn off call forwarding—and doing that is just as simple.

How to Turn it Off

There are two ways to cancel Call Forwarding:

  1. Dial *73 from your mobile phone, or

  2. Use My Verizon (see Call Forwarding to get started) 

Modify it Without Internet Service

What happens if you want to activate or cancel Verizon Call Forwarding but you don’t have web access or your phone with you? Just call Customer Service at 800-922-0204, and they’ll take care of it for you.

Forward Calls Only When Busy or on Another Line

What if you want to forward calls only when you’re unable to pick up or on another call? Then the No Answer/Busy Transfer feature (also known as Conditional Call Forwarding) may be the solution. Use this feature to send calls to another phone when your phone is busy or when you don’t answer after three or four rings: Dial *71 and the number you want to forward calls to.  You may activate Conditional Call Forwarding through My Verizon as well. While this feature is active, your phone will ring several times when you get an incoming call, giving you the chance to answer. If you’re on the phone or choose not to answer, the call will be forwarded to the destination phone number. You can still make outbound calls with this feature activated. To deactivate the No Answer/Busy Transfer feature, just dial *73. 

International Limitations

Unfortunately, you cannot forward calls to an international (non-U.S.) number.

Billing Details 

There is no monthly fee for Call Forwarding if you’re on a current plan. Some retired plans may have a fee. Visit your account's Call Forwarding page to verify whether Call Forwarding is included with your plan. Airtime charges still apply to all forwarded calls, even if the calls are forwarded to a landline. You won’t be charged for long-distance if you’re on a plan that includes long distance. Additional per-minute charges may apply to forwarded calls.

Common Troubleshooting

Sometimes even the simplest of things can hit a snag. For example, a caller might get a busy signal when they call you, even though you’ve activated Call Forwarding. What’s going on? Make sure that you entered the intended forwarding number correctly. It’s easy to hit an extra button while setting up the service, and if that happens, the number won’t be recognized. Visit Verizon Call Forwarding support if you ever need more information.

Summary of Verizon Call Forwarding Codes

All calls: Call *72 + new number

Only when busy/no answer: Call *71 + new number

Turn off forwarding: Call *73

You can also watch this video to learn how to set up call forwarding.

To take advantage of this easy-to-use feature, check out the latest smartphones from Verizon.

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This content is provided for information purposes only. All information included herein is subject to change without notice. Verizon is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.

How do I forward my Verizon phone remotely?

You can turn on Call Forwarding in My Verizon. Or using your mobile phone, call *72 + the 10-digit number that you want to forward your calls to (e.g., *72-908-123-4567). Note: If you only want to forward the calls you don't answer on your mobile phone, call *71 + the 10-digit number.

Can you forward calls to another phone without having the phone?

Dial *72 after hearing the dial tone. Next, dial the phone number you would like to forward your calls, followed by the # sign. You will then receive a confirmation showing you have completed the call forwarding setup.

Can I forward my Verizon cell phone to another cell phone?

The basics of Verizon's Call Forwarding service (also known as Immediate Call Forwarding) are straightforward: From your mobile phone, dial *72 plus the phone number you want to forward calls to. You can also activate Call Forwarding through My Verizon.

Can you call forward a cell phone remotely?

Select digital phone service or wireless service. Remote Call Forwarding is an easy way to turn on Call Forwarding when you're away from home. With remote access, you can use any phone to redirect your calls to a number where you can be reached. To use the service, you'll need a special access telephone number and PIN.