How to return items to walmart without a receipt

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Walmart has made returns easy by relaxing policies requiring receipts for returns and offering free return shipping. In most cases, you can return an item without a receipt. However, there are some exceptions. We break down what you need to know.

Walmart Return Window When No Receipt

Typically, items purchased in Walmart stores or via their website can be returned or exchanged within 90 days of purchase. For online items, the return window begins on the date of delivery. However, the return window depends on the type of item.

For most items, returns can be made whether or not you have a receipt. But if you do not have a receipt, your return is subject to a refund verification process. And the Store Manager has the authority to make the final decision about whether an item can be returned.

Below are purchases that are exceptions to that 90-day return window.

• Need to be returned within 14 days with a receipt to obtain a refund or an exchange: Pre-paid wireless or contract cellular phones (in undamaged condition). Opened or used unlocked wireless phones may only be exchanged for another item of equal or greater value when returned with a receipt.
• Need to be returned within 30 days with a receipt to obtain a refund or exchange: Most electronics, including drones, camcorders, digital cameras, digital music players, e-readers, tablets, laptops, PCs, televisions, portable video players, video game hardware, GPS units, audio systems, hoverboards, electric bicycles, electric scooters, and radio-controlled vehicles.
• Need to be returned with a receipt in unopened/unused condition within 90 days for a refund: Airbeds/Air Mattresses (product exchange available if item is opened/used).
• Need to be returned within 1 year with a receipt to obtain a refund or exchange: All perennials, trees, and shrubs.

Items that can never be returned to Walmart

Regardless of whether you have a receipt or not, the following items are final sale and not eligible to be returned to Walmart:

• All Firearms and Ammunition, and Pepper Spray
• Air Guns/BB Guns
• Gas Powered Mini Bikes, Go Karts, Dirt Bikes, UTVs and ATVs
• Diabetic Products: Meters, Strips, Lancets, Lancet Devices and Syringes
• Prescription Drugs and products containing Pseudoephedrine and Pseudotropine
• Personal Intimate Massagers
• Electronically fulfilled PINs or minutes for prepaid cellular phones
• Video Game download cards

Never lose a receipt again.

Get the app that alerts you to return due dates.

Walmart’s standard return policy allows you to return most items within 90 days of purchase or delivery.

However, sometimes within those 90 days, we lose track of our receipt! So can you still return items to Walmart without a receipt? Here is what I found out.

Customers can return most products to Walmart without a receipt within 90 days of purchase. Customers will need to provide a valid ID, and sometimes the original packaging, to get a refund without a receipt. For purchases under $10, Walmart will provide a cash refund and store credit for purchases above $10.

Those are the basics, but keep reading for a more detailed explanation of everything you need to know about returning items to Walmart without a receipt!

How Do I Return An Item Without a Receipt At Walmart?

When you return an item without the receipt, a Walmart employee will scan the barcode to find the item in their database.

They will then check your ID as part of the refund verification process. Additionally, it can help a lot if you have the original packaging.

The refund verification process determines both if the item is available for return (using the barcode) and if you can return it (using your ID).

Your return may not be accepted if you appear in their database as someone who frequently returns items without receipts. It may also be rejected based on the item itself or the time since you purchased it.

If you do not have the original packaging, it is sometimes possible for Walmart to look up your purchase using the card number on which the purchase was made.

What Type of Refund Do I Get for an Item without a Receipt at Walmart?

Even though Walmart generally accepts returned items without a receipt, they do have ways of discouraging it. After all, returning an item with a receipt is much easier on the store and the customer.

When you return an item without a receipt to Walmart, you may not always get a direct refund. For returns without receipts, Walmart only issues cash refunds for items under $10.

For anything over $10, you will have to accept store credit in the form of a Walmart gift card. You can also choose to exchange items returned without a receipt.

Can I Always Return an Item without a Receipt at Walmart?

Although Walmart generally accepts returns without receipts, there are some exceptions. First of all, whether you have a receipt or not, you must return the item within Walmart’s return period.

For almost all items, Walmart’s standard return policy allows 90 days. Anything returned after 90 days will not be accepted, receipt or not.

Some items cannot be returned without a receipt regardless. These items also have a shorter return period than the standard ninety days and include things such as…

• Electronics (computers, cameras, tablets, televisions, etc.)
• Prescription Glasses/Contacts
• Cellphones (prepaid and postpaid)

Please know that Walmart has the right to refuse a return. Walmart generally accepts returns, but there is the possibility that a return could be refused.

To learn more, you can see my posts on Walmart’s return policy for computer devices, bicycles, printers, clothes, gift cards, and cellphones.

Conclusion

To be on the safe side, it is best to keep your receipts for returning items to Walmart. Not only does it make the process easier, but it also ensures you can get a direct refund.

Furthermore, if you frequently return items without receipts, Walmart may start to refuse your returns.