If digital registration of customs documentation is missing when delivered in a red mailbox or other self-service points, the sender will be invoiced 38.– kroner and a surcharge of 61.– kroner + 12.– kroner per letter afterwards.
Letters in Europe
Weight up toUp to 2 cm thick2–7 cm thickMore than 7 cm thick20 g28.–70.–120.–50 g33.–70.–120.–100 g36.–70.–120.–350 g60.–70.–120.–1 kg115.–130.–180.–2 kg160.–180.–230.–
Letters outside Europe
Weight up toUp to 2 cm thick2–7 cm thickMore than 7 cm thick20 g34.–90.–140.–50 g40.–90.–140.–100 g45.–90.–140.–350 g74.–90.–140.–1 kg145.–160.–225.–2 kg200.–220.–280.–
Letters with tracking to some countries
See list of which countries
The thickness of the letter must be a minimum of 2 cm and a maximum of 7 cm. Digital ordering of address label only.
WeightPrice0–350 g115.–351–1000 g175.–1001–2000 g275.–
Registered letter abroad
When you want proof that the letter has been handed in and handed out. More about Registered letter
For all letters with values (such as gifts, goods, passports, agreements): use our simple self-service solution for address labels and customs declarations. Customs information showing what the content is must be registered digitally and in English. Write exactly what the content is; it does not hold to write "Gift". Enter sender, recipient and pay for shipping at the same time.
SizePriceSmall: Thickness up to 2 cm – envelope measurement up to B5 (17.6 x 25 cm)235.–Thickness up to 2 cm – envelope measurement up to B4 (25 x 35.3 cm)305.–More than 2 cm thick or envelope measurement larger than B4 (25 x 35.3 cm)515.–
International Reply Coupon
When you send a letter abroad and want the recipient to avoid paying to send a letter back to you. Purchase at the online store or at a post office.
Now that the UK has left the EU, the rules for posting outside of the UK have changed. All countries now require customs forms to be attached to international items. Here’s a handy guide to help you get your post where it needs to go
Yes, if you’re sending a parcel anywhere outside the UK, except if you are sending from Northern Ireland to the EU. You can get all the customs forms you need here or in-branch. Find one near you with our branch finder.
Here are a few things to remember:
Packages worth up to £270: Make sure you include a completed and signed CN22 label. Put it on the front of the item, as near as possible to the top left hand corner – just don’t cover up the address
Packages worth over £270: Include the top part of the CN22 and a CN23 form in a plastic wallet (SP126)
The sender is legally responsible: Under Customs Law, the sender is legally responsible for the information on the declaration. So, it’s in your own interest to make sure you complete it accurately and in full. Got questions? Just ask a member of staff in branch
You’ll need to sign to confirm that the item you’re sending doesn’t contain anything restricted by postal regulations
The best way to make sure your letter reaches an international destination is to visit your local post office and ask about their requirements and restrictions. For example, if you’re mailing by First-Class International Mail or using a Priority Mail International Flat Rate envelope, you don’t need to fill out a customs form. For all other letters, complete a customs form online or at the post office. You should also weigh your letter, as this will help you find out how much postage is needed to mail it. Once you know the weight, use the USPS’ price calculator on the USPS website and buy the necessary postage at the Post Office. For more help, including how to purchase insurance for your letter, read on.
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