Phone number for capital one credit card company

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Table of Contents Show

Why should I apply for a Post Office Credit Card?
Credit Card FAQs
Small print
What’s New
Ratings and Reviews
Good app but quirky lately (UPDATED)
Not practical for deposit account holders
So very disappointed I’m Capital One.
App Privacy
Data Used to Track You
Data Linked to You
Data Not Linked to You
Information
More By This Developer
You Might Also Like
Does Capital One have 24 hour customer service credit card?
How do I get ahold of Capital One customer service?
Can I call Capital One to make a payment?
Can I pay my Capital One credit card over the phone?

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Why should I apply for a Post Office Credit Card?

You may be eligible for 0% on balance transfers for up to 12 months (2.9% transfer fee)*
Globally accepted anywhere that accepts Mastercard®

Shop online securely and with confidence
Customer support – on the web, app and phone

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Safe

Won’t affect your credit score

Decision

60 second response

Sure

100% certainty before you apply

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Credit Card FAQs

What do I need to apply for a credit card?

How long does it take to receive my card?

What happens when I have completed my application?

How do I service my credit card?

How do I cancel my credit card?

How does the Credit Card app work?

How do cash advance fees work?

I’ve forgotten my PIN. What should I do?

What do I do if my card is lost or stolen?

How can I contact Post Office about my credit card?

What is onetime Passcode?

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Small print

Mastercard® and the Mastercard Symbol are registered trademarks of Mastercard International Incorporated.

Capital One® is a registered trademark of Capital One. Post Office Limited is an appointed representative of Capital One (Europe) Plc which is authorised and regulated by the Financial Conduct Authority. Capital One (Europe) Plc Registered Office: Trent House, Station Street, Nottingham NG2 3HX. Registered in England and Wales (No. 3879023). VAT Registration Number 690686101.

Capital One is the exclusive lender and issuer of all new Post Office Credit Cards, for which Post Office acts as credit broker. Post Office Limited is registered in England and Wales (No. 2154540). Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Post Office and the Post Office logo are registered trademarks of Post Office Limited.”

*Fees and terms are subject to your individual circumstances and may differ from those displayed.

What’s on the Capital One Mobile app? All of your accounts, and so much more.

Whether you’re out in the world or feeling right at home, you can manage your money with ease:
- View balances and export statements
- Pay bills and take care of loans
- Check in on your credit with CreditWise
- Activate a credit or debit card when you need it
- Redeem rewards on the go
- Send and receive money with friends and family using Zelle®

With the Capital One Mobile app, you can ...
- Stay informed when you enable alerts and purchase notifications
- See everything that happens on your card with detailed transactions
- Instantly lock your credit or debit card from anywhere
- Get answers from Eno, your Capital One assistant

Download the app for better banking with Capital One.

Internet access is needed to use the mobile app. Check with your Internet service provider for details of specific fees and charges. Service outages may occur. Capital One customers are responsible for regularly checking their account statements. Push, email, and SMS alerts and notifications, including purchase notifications, must be enabled to be received. CreditWise monitoring and alerts may not be available if the information you enter at enrollment does not match the information in your file at one or more consumer reporting agencies or you do not have a file at one or more consumer reporting agencies. Features may not be available to all customers. Actual experiences may differ from those depicted. Additional terms and limitations apply.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. To read about the Terms of your download, check out the End User License Agreement.

What’s New

Nov 16, 2022

Version 5.105.0

Thanks for using Capital One Mobile. We make regular updates to our app to ensure your experience is top notch. Each new version of our app includes new features to allow you to do more in the app and improvements to make it faster and more reliable!

Updates:
- Defect fixes
- UI fixes

Ratings and Reviews

4.9 out of 5

5.8M Ratings

Good app but quirky lately (UPDATED)

I’ve been using this app for years and prefer it over competitor’s offerings. I like that notifications can be configured and received for every transaction. However within the past week or so, these notifications have been arriving very late — like many hours after the transaction has occurred. E.g. if my wife makes a purchase in the morning on her card I won’t see the transaction notification until the afternoon and I have to ask her if that was a legitimate transaction or not. It’s not very helpful, please look into why these delays are occurring.
EDIT: reduced from 5 stars to 2 stars because the delays in the purchase notifications have gotten absurd. I have iOS and SMS notifications enabled for purchases and both have been arriving OVER TWLEVE HOURS AFTER the actual purchase time. This is plainly ridiculous. Please fix!
EDIT2 (14Jan2020): OK back to five stars for now! The notifications issue seems to have been resolved as the “Instant Purchase Notifications” are back to being “instant”. Overall I have no qualms about this app as it’s easy to use for the few basic things I need it to do, with the notifications thing being at the top of the list. Thank you for the fix!

Not practical for deposit account holders

From what I hear this app and Capital One as a whole is AMAZING for credit card holders but for those that own deposit accounts this app really isn’t that useful! I’ve been banking with Capital One for years and I can honestly say I miss a lot of the features the Capital One Wallet app used to provide. I’d love the developers of this app to take their deposit account holders into consideration and add features like alerts when a deposit is made to my account as well as alerts when a transaction is made over a certain dollar amount. To be clear, when I say alerts I mean actual notifications to my device sent from the app that appear on my home screen. I don’t want to have to receive alerts via text that is so outdated plus I have enough text threads as it is between work and family. I’m beginning to feel like Capital One isn’t interested in investing in their deposit account holders now or even in the future. I believe this company is more focused and geared towards their credit and lending services. To be fair Chase not only provides these basic notification services to customers but they also have added the ability to view what you spend money on weekly to their app. I do not want to close my accounts and go over to another bank because I truly enjoy banking with Cap. One. I love everything from the customer service all the way down to the debit card design. But I have a feeling I will leave if I don’t see any changes being made.

We appreciate you taking time to provide us with your feedback regarding the app and its features. We're always looking at ways to make our app be the best it can be, so we'll be sure to pass along your feedback to our dev team. If you have any additional feedback to share with us, feel free to update your review.

So very disappointed I’m Capital One.

I opened an account with Capital One in December of 2019 to rebuild my credit and I have never been late to this day. Not even during a very hard time during the Pandemic, I still managed to make on time payments. I opened a quick silver account in September as an effort to have more revolving credit and try to help my credit more. I had an issue with my bank and it caused apayments that I made to both of my Capital One accounts to be returned. The bank situation was resolved and My payments to both accounts were immediately paid. Capital One sent me an email alerting me that the payments were returned and asked me Covid was causing me to have financial hardship and asked me if I needed help. I didn’t need help, the issue with my bank was resolved and I immediately made the payment to both my accounts still not causing me to be late on payments. I learn a couple of days later that my accounts were both being closed for FRAUD!! How do you commit fraud on accounts that you make payments on monthly for almost 2 years. One hurts me the most in this situation is that I’ve worked so hard to build my credit and Capital One just closes both of my accounts after sending me an email asking me if I need help. Capital One closing these accounts has set me back and now I probably can’t buy a house. I’m so devastated! WHY SEND AN EMAIL ASKING YOUR CUSTOMER IF THEY NEED HELP WHEN YOU DONT REALLY MEAN IT AND YOU HURT THEM INSTEAD OF HELPING THEM!!!!

App Privacy

The developer, Capital One, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

Identifiers
Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

Financial Info
Contact Info
Contacts
User Content
Identifiers
Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Location
Usage Data
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Capital One Services, LLC

Size

451.6 MB

Supports

Wallet
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More By This Developer

Does Capital One have 24 hour customer service credit card?

Sign in to www.capitalone.com 24/7. Call our Interactive Phone Service with 24/7 access at 1-888-464-7868. Speak to an Associate at 1-800-289-1992 from 8 AM to 8 PM, 7 days a week.

How do I get ahold of Capital One customer service?

Contact by Phone.

Customer Service: 1-800-CAPITAL (1-800-227-4825) (For servicing of existing accounts only).

Outside the US, call collect: 1-804-934-2001..

Online banking support: 1-866-750-0873..

Fraud Protection: 1-800-427-9428 or 1-800-239-7054..

International collect calls to report a lost or stolen card: 1-804-934-2001..

Can I call Capital One to make a payment?

You can pay your Capital One credit card by phone by calling the the phone number on the back of your card: (800) 227-4825. You'll be asked to say or type the last 4 digits of your card number and Social Security number.

Can I pay my Capital One credit card over the phone?

Ways to Pay Your Credit Card Bill You can make this payment in person or by calling the phone number on the back of your credit card. You'll likely need to provide your credit card account, bank account and routing numbers.