And with those expensive new iPhones -- the iPhone XS Max tops out at $1,449 -- you'll surely want to protect those assets with a little insurance, no? Show
While not announced at the event, Apple also updated AppleCare+ -- its warranty program for iPhones -- to include a brand-new offering: AppleCare+ with Theft and Loss. Just in time for the release of the iPhone XS, iPhone XS Max, and iPhone XR, Apple will cover the theft or loss of your iPhone. The thing is, AppleCare+ with Theft and Loss isn’t cheap, and there are caveats. Get Mashable Deals delivered to your inbox daily Be the first to know about price drops on Apple products. Loading... SubscribeBy signing up you agree to our Terms of Use(opens in a new tab) and Privacy Policy(opens in a new tab). Thanks for signing up! SEE ALSO: Apple unveils iPhone XS and massive iPhone XS Max AppleCare+ with Theft and Loss will include up to two incidents of accidental damage, just like regular old AppleCare+. Apple now will take into consideration theft or loss as part of the two incidents. If lost or stolen, you'll need to have Find My iPhone enabled on your device at the time it went missing in order to have Apple honor a replacement. The original version of AppleCare+ -- without the additional theft and loss coverage -- is $199 for iPhone XS and iPhone XS Max (buyers of those phones will also have the option to pay for AppleCare+ monthly, at $9.99 for 24 months). And if you want the new AppleCare+ with Theft and Loss(opens in a new tab) for those models, that’ll cost you $299 up front, or $14.99 for 24 months. SEE ALSO: Celebrate Apple's iPhone event with these deals on smartphone accessories Apple is also offering AppleCare+ with Theft and Loss for it’s older model phones such as the iPhone 7, 7S, 8, and 8S. AppleCare+ for the 7 and 8 can now be purchased for $129, or $5.99 for 24 months. Adding Theft and Loss brings AppleCare+ to $199, or $9.99 for 24 months, for those two models. AppleCare+ can be bought for the Plus versions of both the iPhone 7 and 8 at $149, or $7.99 for 24 months, or you can throw in Theft and Loss for $249, or $12.99 for 24 months. Your out-of-pocket costs, of course, don’t end there. For any model iPhone under either AppleCare+ or AppleCare+ with Theft and Loss, replacing a phone with screen damage will cost you an extra $29. Replacing a phone with any other accidental damage will bring the price to $99.  Here's how much each type of AppleCare+ coverage will cost you now. Credit: APPLE And here’s where things really start to stretch your wallet. On top of the purchase price of your new iPhone, combined with the upfront payment for the AppleCare+ with Theft and Loss service, replacing a lost or stolen iPhone XS, iPhone XS Max, or iPhone X will cost you an additional $269. Replacing an iPhone XR or an iPhone 7 or 8 Plus will drain you of $229 more. Replacements for other low-end models in Apple’s current iPhone offerings (such as the base model iPhone 7 or 8) will empty your bank account an additional $199. So yes: while it’s certainly cheaper than buying a new iPhone, especially if you’re someone who finds yourself constantly losing your phone, it's still a hefty price to throw on top of the already expensive purchase price of your new iPhone. About to buy a new iPhone? If you're going for one of the new models, you're looking at a spend of at least $1,399 (yikes). Even if you're looking at a cheaper model like the iPhone SE, it'll still cost around $719. It certainly would be a shame if you broke an iPhone that cost that much, huh? To cover you in the case of accidental damage and other mishaps, Apple offers an AppleCare Plus service on top of its free limited warranty. But do you really need AppleCare Plus? What does it cover how much money will it really save? In this guide, we'll look at the pros and cons. What is AppleCare Plus?When you buy a new phone, you're automatically covered by certain protections under Australian Consumer Law. On top of that, Apple includes a one-year Limited Warranty for both your phone and all Apple-branded accessories contained in the original packaging, plus 90 days of complimentary telephone support for hardware and software. As of September 2021 Apple has also extended it's Apple Care Plus Theft and Loss to Australia. The additional coverage will cost you around $4 more per month, but covers you for two incidents of theft or loss each year. AppleCare Plus is an extended warranty that provides additional cover on top of that. AppleCare Plus lasts for two years from the day you purchase your iPhone and provides:
Technical support includes help for things like using iOS and iCloud, connecting to wireless networks, questions about your iPhone, FaceTime, Mail, Safari and other Apple-branded iPhone apps. Certainly handy to have if you're an iPhone newbie. However, while your Australian Consumer Law and Limited Warranty protections are free, AppleCare Plus will cost you. Here's how much: However, the costs of AppleCare Plus don't end with the purchase fee. If you're unlucky enough to do accidental damage your iPhone during the period of cover, you're looking at extra, albeit heavily reduced, repair costs:
Note that back glass replacement is only valid for iPhone 12, 13 and 14 series. You can buy AppleCare Plus protection directly from Apple when you purchase your new iPhone, or up to 60 days after your iPhone purchase. You’ll need to provide proof of your iPhone purchase via receipts if you decide to buy later, but you can sign up for AppleCare Plus online, over the phone, or in any Apple Store. Consumer Law vs. Apple Warranty vs. Apple Plus Confused about which covers what? Here's a quick summary of what cover you get from Australian Consumer Law, Apple's Limited Warranty, and AppleCare Plus: Australian Consumer LawApple Limited WarrantyAppleCare PlusIs repair or replacement offered?BothBothBothIs accidental damage covered?NoNoYes, up to two claims per 12 months as long as coveredIs theft and loss covered?NoNoYes, up to two claims per 12 months as long as coveredIs software covered?Yes, if faultyNoYesCoverage periodA "reasonable period" after purchase, usually 24 months12 months after purchaseVariable fixed or on a monthly basisClaim throughSellerApple (in store, online, or via phone)Apple (in store, online, or via phone)Tech support?NoFor 90 days after purchaseFor 24 months after purchase iPhone 14 128GB PlansWith at least 5GB data | Filters #1 Vodafone Vodafone $40 Lite Plan
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$96.86/mth Min. cost $1,456.96 Go $96.86/mth (plan + phone) Min. cost $1,456.96 Go Sorted by popularity, based on user clicks from last 7 days View Full Results ~ Last Updated 23/12/2022Powered By How WhistleOut Works Get The Latest Telco News & Deals Please complete all fields to subscribe. An error has occurred. Please try again. Thank you for subscribing! Keep an eye on your inbox for the latest telco news and great deals Your Email Address Subscribe Sign me up to news, deals and discounts. No spam, that's a promise. View Privacy Policy. AppleCare Plus Theft and LossAlthough Theft and Loss packages have been available in the United States for a while now, this is the first time they have become available in Australia. For $4 extra per month you can add on Theft and Loss cover directly through Apple. This kinda of pricing is much more affordable when compared to our Aussie telco's insurance policies. The additional coverage lets you claim up to two incidents of theft or loss over each 12 month period. Each incident is subject to a service fee of $229, which we don't have to tell you is much cheaper than buying a brand new iPhone yourself. In order for Theft and Loss coverage to be applicable, you'll need to have Find My iPhone enabled at the time your device is lost or stolen, and throughout the claims process. I guess it's bad luck if the person who steals yours figures out how to turn off Find My iPhone. Is AppleCare Plus worth it?If you're about to shell out over $1,399 for a new iPhone, you may not really want to pay any more, especially to protect it against accidental damage that might not even happen. On the other hand, if you do accidentally damage your phone, iPhone repair costs are a lot steeper without AppleCare+. To help you decide whether AppleCare+ will be worth it, we've compared the costs of repair with AppleCare+ against what you'd pay for repair without cover. iPhone repair costs
Covered by AppleCare+Out of warrantyAppleCare+ costScreen replacement feeTotalTotalSavingsiPhone 14 Note that if you have Apple Care Plus with Theft and Loss you'll pay $48 more per year. If you're paying for screen repair costs as above then minus $48 from the total savings to see the value. If on the other hand you've lost your iPhone, paying $229 for a brand new one is a substantial saving on any of these handsets. Covered by AppleCare+Out of warrantyAppleCare+ costRepair feeTotalTotalSavingsiPhone 14 *Examples of other repair include for liquid damage, home button problems, camera replacement or repair for an accessory. Covered by AppleCare+Out of warrantyAppleCare+ costBattery replacement feeTotalTotalSavingsiPhone 14 As you can see, when it comes to repair costs, how much money you save with AppleCare Plus depends a lot on which iPhone model you choose and what kind of damage you might be expecting. (Hopefully none.) If you're getting an iPhone 14 Pro Max and want to be prepared for all kinds of damage, like liquid damage (even the best iPhones are only considered water resistant), AppleCare Plus could save you up to $900 on a single repair. It's worth noting that your savings will increase if you're expecting to need two repairs while covered, as the initial payment for AppleCare Plus happens once. Although, if you're expecting to break your iPhone twice in two years, maybe you should be shopping for an iPhone case. Hey, it's cheaper. In the end, it's hard to know ahead of time whether or not AppleCare Plus will be worth it for you. You may choose to spend the money for your own peace-of-mind. Or you might decide to go without. Both are valid choices and, in the end, you're taking a chance either way. Free protections for your iPhoneEven if you choose not to get AppleCare Plus, you're still protected by both Australian Consumer Law and Apple's Limited Warranty. Here's more detail on what's covered by each. Apple Limited WarrantyApple’s Limited Warranty Coverage is provided free, applies to everything included in your product’s original packaging, and offers repair or replacement in the event of after-purchase defects. Coverage is included for faults or malfunctions in your phone’s "materials and workmanship", provided you’re using your device normally. Customers also receive free telephone support for the first 90 days with their new iPhone. This support includes assistance with basic set-up, installation, assembly and connectivity, for both your Apple hardware and iOS software. Australian Consumer LawA customer’s right to seek reparations for faulty products is covered in Australia by the Australian Consumer Law, which applies to all states and territories and regulates fair trading and consumer protection. What consumers need to know is that warranties issued by manufacturers do not restrict a customer's rights. Apple's warranty can't override or limit the Australian Consumer Law, and just because your coverage has expired - or a fault isn't covered by the manufacturer - doesn't necessarily mean you're not entitled to assistance or compensation from a retailer under Australian legislation. The law states that:
Phone manufacturers and telcos must ensure the goods they sell are fit for purpose, match the description provided and any sample or demonstration models, and have the same qualities and level of performance that have been advertised or promised by the seller. Apple vs the lawA key thing to remember regarding Apple's warranty options and your rights as a consumer is that, although Apple state they don't provide coverage for "non-Apple branded accessories" (even if they are packaged with an Apple product), under Australian consumer law you are still entitled to a refund, repair or replacement from your retailer where the product was purchased, if the accessory is faulty or damaged. This includes Apple stores and resellers: the law states that if a product is not fit for purpose or faulty, the retailer who supplied it to a customer has an obligation to resolve the issue. Despite the company having a publicised history of referring customers to third party manufacturers, their terms and conditions don't overrule consumer law; it's Apple's job to assist you with any item you purchased from their stores. However, there is a downside. Phone manufacturers such as Apple do not have to provide a refund or replacement if the customer: Does AppleCare cover Theft and loss?Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you'll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. Each incident is subject to a service fee or deductible.
What is the difference between AppleCare and AppleCare Theft and loss?Both AppleCare+ options extend your coverage and provide up to two incidents of accidental damage protection every 12 months. AppleCare+ with Theft and Loss adds up to two incidents of theft or loss coverage every 12 months.
Is it worth it to get AppleCare?Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.
How much does AppleCare Theft and loss cost?The prices are below. Standard AppleCare+: a one-time fee of $199 (for 2-year coverage) or $9.99 per month. AppleCare+ with theft and loss protection: $269 (for 2-year coverage) or $13.49 per month. Standard AppleCare+: a one-time fee of $179 (for 2-year coverage) or $8.99 per month.
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Should i get applecare theft and loss
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