Us bank card number to check balance

What is a debit card?

It's a payment card that’s connected to your checking account. It gives you easy access to the funds in your account so you can use it for everyday purchases instead of cash or checks. You can also use it at the ATM and online to make purchases and pay bills.

How does a debit card work?

Purchases and withdrawals made with your debit card are funded by your checking account. The debit card does not carry a balance – your checking account does.

Enjoy the advantages of a U.S. Bank Visa Debit Card.

With the U.S. Bank Visa Debit Card you'll:

• Save time: Skip the trips to the ATM by using your card instead of cash.
• Be able to manage your money better: Track every transaction with mobile and online banking.1 Set email and text alerts for important transactions and low checking account balances.2
• Be protected against fraud: Unlike cash, you’re protected if your card is ever lost of stolen and you’re not responsible for any unauthorized purchases.3
• Be able to make payments anywhere: The U.S. Bank Visa Debit Card is accepted worldwide, including millions of ATMs and retailers, in stores, online and over the phone.
   

Choose your debit card design

You can be part of the solution to the plastic waste problem with an eco-friendly card. Or, let your spirit shine through with a school or professional football team-affiliated card. Select a debit card that reflects your personality from one of our many designer options.

Debit card FAQ

Learn more about personal finance.

Whether you need answers to common money questions or just want to brush up on your financial knowledge, our Financial IQ provides an abundance of information including the following three articles.

Eight tips and tricks for creating and remembering your PIN

Forgetting PINs happens more often than you think. Here are some pointers for creating and remembering an effective PIN.

Read article

How to steer clear of overdrafts to your checking account

Checking accounts are great for potential rewards and quick access, but they still require practicing smart spending habits.

Read article

Create positive financial habits

Stay committed to your goals by creating better money habits. Start with small, easy tips and tricks that will set you on the right path.

Read article

Review our Checking Accounts or Savings Accounts pages to find the one that's right for you. When ready, log into digital banking and follow these steps to start your application.

Online banking steps:

1. Select Products & services from the top of the page, then choose Checking & savings. 
2. Select Checking accounts or Savings accounts to compare account types and learn more details.
3. Once you’ve decided on the product to apply for, select Apply now.

U.S. Bank Mobile App steps:

1. Open the main menu and choose Shop cards, loans, & more. 
2. Select Checking accounts or Savings accounts to compare account types and learn more details.
3. Once you’ve decided on the product to apply for, select Apply now.

Direct deposit is an easy, worry-free way to have automatic deposits electronically sent to your U.S. Bank checking or savings account. 

Online banking steps:

To get started, log in to online banking and follow these steps:

1. Obtain your account and routing number. Be aware, the routing/transit number on the bottom of a deposit ticket isn't valid.
2. Print our direct deposit form and provide the following information:
   
   • Your U.S. Bank routing and account numbers
   • The account type
   • Your first and last name, and SSN (if your employer requires it)
   • Your signature, the date, and your phone number
3. Payroll checks: Give the completed form to your payroll department and let them know you’d like to have your payroll check deposited into this account. Your employer may require a voided check. You can either place an order for checks, or contact your local branch for assistance. 
4. Social Security checks: Give the completed form to your local U.S. Bank branch or Social Security Administration office, and let them know you'd like to have your Social Security deposited into this account. You can also visit GoDirect.gov to sign up online or call Go Direct at 800-333-1795. You'll need your SSN, as well as the account and routing number. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank mobile app.

Note: The option to create your personalized direct deposit form is only available on the U.S. Bank Mobile App. This option is not available on online banking.

If you'd like a personalized direct deposit form, follow the steps below to obtain one.  

1. Select the account you'd like to have your funds deposited into.
2. Choose the account menu on the left (three vertical dots) and select Account Options.
3. Scroll and choose Get Direct Deposit Doc.
4. Select Show Direct Deposit PDF. Personalized direct deposit forms are automatically filled out with your account details, including a check with your personal information on it.
5. Payroll checks: Give the completed form to your payroll department and let them know you’d like to have your payroll check deposited into this account. Your employer may require a voided check. You can either place an order for checks, or contact your local branch for assistance. 
6. Social Security checks: Give the completed form to your local U.S. Bank branch or Social Security Administration office, and let them know you'd like to have your Social Security deposited into this account. You can also visit GoDirect.gov to sign up online or call Go Direct at 800-333-1795. You'll need your SSN, as well as the account and routing number.

We offer a variety of alerts to set up and there's no limit to how many you can have. All you need to set up an alert is follow the experience below that works best for you. To set up more than one alert, simply repeat the steps.

Online banking steps:

For the best online experience, we recommend logging in at usbank.com.

1. Select Customer service at the top of the page, then choose My alerts.
2. Look for the account you want alerts added to, then select Add alerts.
3. Find the type of alert you want and select Add next to it. 
4. Update any necessary information, then select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. Open the main menu and select Notifications. 
2. Select Accounts, then choose the specific alert to set up.
3. Toggle the button at the top of the screen to allow the notification, update any necessary information, then toggle the button to choose how to receive the alert to complete the set up.

Additional information:

When you enroll in digital banking, we'll suggest some alerts that might work for you. Feel free to pick and choose the ones you want.

The option to set up or manage account alerts is only available on our full site usbank.com for the following:

• U.S. Bancorp Investments accounts.
• Trust, agency, custody, or IRA accounts with Ascent Private Capital Management, U.S. Bank Private Wealth Management or U. S. Bank Wealth Management.
• Demo - add an account alert

You can change your name on your account by visiting your local U.S. Bank branch or contacting us at 800-USBANKS (872-2657). We accept relay calls.

You'll need an updated government issued ID and legal name change documents to complete the process. Acceptable legal documentation includes:

• Government-issued photo ID
• Social Security card
• Passport
• Marriage certificate - A marriage license can’t be accepted unless it's a combination license and certificate, or includes the marriage date, witness signatures, or a notary seal.
• Divorce decree
• Court document, including a seal, stamp, or signature of authority
• Naturalization papers

We make viewing the last 18 months' worth of transactions easy and convenient. Right below the account's details you'll find: 

• Pending and completed transactions, with descriptions and amounts.
• Account balance after deducting transactions.

Online banking steps:

To get started, log in to online banking and follow the below steps:

From the dashboard select My accounts then Choose an account. Select the desired account and your transaction history will appear. Use the directional arrows to move the pages forward and backward.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

From the main page, choose the account you wish to see transactions for. Use the directional arrows to move the pages forward and backward.

Additional information

To obtain transaction history older than 18 months:

• Use the Advanced search to enter a date range that encompasses the transaction(s) you'd like to view.
• View your monthly statements. 

If you have any questions or need assistance, call us at 800-USBANKS (872-2657). We accept relay calls. 

Here's how you can view your full account and routing number:

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

1. Select My Accounts at the top of the page, then choose the account you'd like to view. 
2. The last four digits of your account number and the full routing number will display in the Overview section. Select Show to view the full account number.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. Choose the account you'd like to view, then select Account options. 
2. Select View account information, then Account number. Your account and routing number will be displayed in a pop-up window.

Additional information

The option to view your full mortgage account number is only available on the usbank.com website. This option is not available on mobile baking.

• Alternatively, your routing number is located on the bottom of your checks. It's the first set of nine numbers, on the left, and starts with a "0", "1", "2", or "3".
• Routing numbers are determined by where your deposit account was opened, not where you currently reside. Learn more about bank routing numbers by visiting our Routing Numbers page.

If you have any questions, call us at 800-USBANKS (872-2657). We accept relay calls.

Note: Our representatives cannot provide your account number over the phone. This is to protect your personal information against fraud. 

Ordering checks using our digital banking services is easy and convenient. Checks are customizable, and we have many designs to choose from, ranging from the professional look to fun and outdoors. Choose the font style, the check design, add a monogram or symbol next to your name, or add an additional signature line.

Online banking steps:

For the best online experience, we recommend logging in at usbank.com.

1. Select Customer service at the top of the page, then choose Self service. 
2. In the Deposit Accounts section, select Order checks or review an order.
3. Verify the last four digits of the checking account. If they're correct, select Continue.
   
   • If you have more than one account, use the drop-down menu to change it. 
   • By selecting continue, you'll be redirected to our partner site, managed by Deluxe. 
4. Select Personal products at the top of the page, then choose either checks or deposit tickets.
5. Explore the designs available, then select the image of the one you want. It may take a moment for the next page to load. 
6. Review the Check Imprint information. This is where your name, address, symbol, monogram, etc. can be entered or changed.  
   
   • If everything is correct and the way you like it, skip to the next step.
   • If it's wrong, update what's needed and select Save Changes. 
7. Select Confirm and Next. A preview of the physical check will display. If everything is right on it, select Confirm and Checkout. 
8. Your order summary will appear. If anything is incorrect, this is the last chance to make changes. 
9. Enter your phone number, then select Place Your Order. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. Open the main menu and select Help & services.
2. Choose Order checks within the Account services section. 
3. Choose the checking account you want checks for, then select Begin order. You'll be redirected to our partner site, managed by Deluxe. 
4. Select Personal products at the top of the page, then choose either checks or deposit tickets.
5. Explore the designs available, then select the image of the one you want. It may take a moment for the next screen to load. 
6. Review the Check Imprint information. This is where your name, address, symbol, monogram, etc. can be entered or changed.
   
   • If it's correct, skip to the next step.
   • If it's wrong, update what's needed and select Save Changes. 
7. Select Confirm and Next. A preview of the physical check will display. If it's accurate, select Confirm and Checkout. 
8. Your order summary will appear. If anything is incorrect, this is the last chance to make changes. 
9. Enter your phone number, then select Place Your Order. 

Additional information

We know it can be challenging when you're asked several times to review your information, and we appreciate you're patience. We ask for verification multiple times because if any information is wrong, or you missed a customizable detail you wanted, then you have the opportunity to fix it before the order is finalized. Once an order is finalized, no details can be changed.

Items we recommend to review closely:

• How your information is laid out on the check.
• That your information on the check is accurate. 
• The check design or deposit slip selected is the one you want.
• Verify the shipping address is the right one.
• That the payment information is correct and you're aware of the cost.

You can also place an order by calling Deluxe at 877-838-5287 or visit any U.S. Bank branch. We recommend scheduling an appointment to allow time for questions and processing. See also: How can I schedule an appointment at a U.S. Bank branch?

There are a few things to consider before you place a stop payment on a check:

• Payments already in process or completed can't be stopped.
• To stop a scheduled payment, you'll need to submit your request at least three (3) business days before the scheduled payment date. 
• You can reach us anytime at 800-872-2657.

If you'd like to proceed with placing the stop payment, follow these steps to get started:

Online banking steps:

To get started, log into online banking and follow these steps:

1. From the top of the page, select Customer Service then Self Service.
2. Under the deposit account menu, select Request a stop payment.
3. Select I used a paper check, then Continue.
   
   • If you select I used my debit card or account number, you’ll be directed to call us to place the stop payment.
   • If you select I used my bill pay at usbank.com, you’ll be directed to the bill pay screen to cancel the payment. If you’re unable to cancel the payment online, please contact us for assistance.
4. Choose Single check or Series of checks, enter the check information, then select Continue.
   
   • If you attempt to place a stop payment on a check that’s already cleared, you’ll receive a message the stop can’t be placed. You’ll have the option to stop another payment or to view your accounts.
5. Review the stop payment details, then select Agree & submit.  A confirmation page will display when the stop payment has been successfully placed.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. Select the Menu in the upper left corner and choose Help and services.
2. Select Request a stop payment within the Account services section.
3. Choose how you made the payment and select Continue. 
4. Enter the check information and select Continue. (There may be a fee to place your stop payment request.) 
   
   • If you attempt to place a stop payment on a check that’s already cleared, you’ll receive a message the stop can’t be placed. You’ll have the option to stop another payment or to view your accounts.
5. A confirmation page will display when the stop payment has been successfully placed.

This feature is for domestic wire transfers only. International wire transfers must be completed at a U.S. Bank branch. We encourage you to make an appointment to allow time for questions and processing.

Online banking steps:

To get started, log in to online banking and follow these steps:

1. From the top of the page, select Transfers, then External transfers and wires.
2. Select wire money and choose the account information to pay from, amount and date. If you want to change the date, select a different day under SEND ON.
3. Select View all dollar limits to see daily and weekly wire transfer limits. Please note that limit increases are not available. 
4. Once complete, select Continue, enter the recipient's information, then select Continue again. 
5. Add the routing and account number, then select Continue.
6. Review the information. If you agree, select the checkbox next to I agree to the Wire Transfer Authorization, then select Submit.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. From the main dashboard select Transfer, deposit & pay, then choose External transfers & wires. 
2. Select Send a wire transfer and choose the account you would like to pay from. 
3. Enter the amount and choose the date you would like the wire to be sent. Once complete, select Continue. Select View all dollar limits to see daily and weekly wire transfer limits. Please note that limit increases are not available. 
4. Enter the recipient's information, routing and account number, then select Continue. 
5. Review the information. If you agree, select the checkbox next to I agree to the Wire Transfer Authorization, then select Submit. 

Additional information:

• Try our Send a wire transfer tutorial to preview how it works.
• Troubleshooting tip: If the digital wire transfer option isn't available on your U.S. Bank Mobile App, try uninstalling, then reinstalling it. If you have any questions, call us at 800-USBANKS (872-2657). We accept relay calls.

We want to make it easy for you to view copies of your checks and deposit slips.

​​​​​​​For the best online banking experience, we recommend logging in at usbank.com.

1. Select My accounts at the top of the page. Then choose the account associated with the check or deposit slip you're looking for. 
2. On the left side of the page, select Find past checks and deposit slip images.
3. Choose the image type (such as "check" or "deposit slip").
4. Enter the date the item posted to your account, and the check number or amount, if desired. Then select Search. 

• To open the image, select the line item.
• To find checks or deposit slips older than 90 days, enter the oldest date to search through in the  "From Date" field. For example, enter the From Date as 01/01/2021 and leave the "Thru" field blank. When you select Search, all images available since that date will populate.

Additional information:

• When a deposit is made at a branch, only the deposit slip image is available, not the deposit item itself.
• If you don't find the images you need, call us at 800-USBANKS (872-2657). We accept relay calls.

The option to find your past checks or deposit slips is only available on the full usbank.com website. This option is not available on mobile banking.

We make it easy to activate your card. 

Online banking steps:

To get started, log into online banking and follow these steps:

1. Select Customer Service from the top menu bar and then select Self Service.
2. Select Activate Debit/ATM Card under the Debit Card & ATM Card section.
3. Input the card information and follow the prompts to complete the activation.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. From the main menu select Manage cards.
2. Select the card requiring activation.
3. Select Activate Card. If you have multiple cards awaiting activation, choose the one you'd like to activate and select Continue.
4. Provide your card information and last four digits of your SSN, then select Activate.

Additional information:

Your Personal Identification Number for your debit card (PIN) arrives separately for your security. It can also be activated by making a deposit or withdrawal at any U.S. Bank ATM. If you'd like to call to activate your card. contact us at 800-236-3838.

Easily change your ATM or debit card PIN by following the steps below. Please note, for identification purposes, a registered cellular device (mobile number on file) or access to your current PIN is required. If you don't have a mobile number on file and do not know your current PIN, we won't be able to verify you. We can still help, contact us at 800-USBANKS (800-872-2657) and speak to a representative to request a PIN mailer. We accept relay calls. 

Online banking steps:

To get started, log into online banking. 

1. Select Customer service from the top menu bar then choose Self service.
2. Select Reset debit or ATM card PIN located beneath the Debit Card & ATM Card section.
3. Select Continue or choose the card you'd like to change the PIN (for multiple cards), then Continue. 
4. Complete the authentication process to verify your identity.
5. Enter your desired PIN, then select Save PIN. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. Select the Menu then Manage Cards. 
2. Choose the card you'd like to change the PIN (for multiple cards), then Reset PIN. 
3. Complete the authentication process to verify your identity then select Continue.
4. Enter your desired PIN, then select Save PIN. 

There are times when your card gets lost and you want to make sure no one can use it. To keep your account secure, lock and unlock your card anytime through digital banking, just follow the applicable steps below.

Online banking steps:

For the best online experience, we recommend logging in at usbank.com.

1. Select Customer service at the top of the page, then choose Self service.
2. Select Lock or unlock your card within the "Deposit Accounts & Debit/ATM Cards" section.
3. Choose the card to lock or unlock, then select Continue. 
4. If the card isn't locked, select Lock card; if the card is locked, select Unlock card.  

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. Open the main menu and select Manage cards.
2. Choose the card and select Lock or unlock card.
3. Select the toggle to the right of This card is unlocked then select Done. This will temporarily block the card from usage. Simply select the toggle again to unlock the card, once it's found.  

For your protection, we require you to complete additional authentication to unlock your card. (e.g., one-time passcode or visual pattern).

Additional information

To view your card virtually please refer to How do I find my debit card number (virtual card)?

We want to make it easy to order a new debit card. Follow the applicable process below.

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

1. Select Customer service from the top of the page, then choose Self service.
2. Within the Debit Card & ATM card section, select Order a New Card.
3. Choose the reason for the card replacement.
4. An image of your debit card will display. Change to a new card design or keep the existing one, then choose Select this design.
5. Review your order details and choose the shipping method. If everything's correct, select Submit my order. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. Open the main menu, choose Manage cards, then select the debit card to replace.
2. Select Order a new card within the Control section, then choose the reason for the card replacement.
   
   • You may have to scroll down to find the Control section.
3. An image of your debit card will display. Change to a new card design or keep the existing one, then select Next.
4. Choose the shipping method and review the address, then select Next.
5. Review your order details. If everything's correct, select Submit. 

​​​​​​​Additional information:

Before submitting your card order, ensure the shipping address is correct.
When a replacement card is ordered, the card number may change.

• To ship to a different address or ensure the card number stays the same, call us at 800-USBANKS (872-2657) don’t proceed to place a mobile or online order. We accept relay calls.

There may be a fee for selecting an expedited shipping method. 

We're here to help! Just give us a call at 800-USBANKS (872-2657). We accept relay calls. 

As part of this process, we’ll ask you a series of questions to start your dispute, such as when you last contacted the merchant, what they told you about their policies, what went wrong, etc.

Additional information

If you'd prefer to contact us in writing regarding your dispute, please include the following in your letter. 

• Your name, card number, address, and phone number.
• The amount of the transaction and the date it posted.
• The reason for the dispute and why you believe a mistake was made.

The address to send the above information to is:

Cardmember Service
PO Box 6335
Fargo, ND 58125-633

If your card is lost or stolen, here's what you can do:

• Digitally report the card as lost or stolen. If the card is no longer in your possession, follow the numbered steps below to cancel the card number and replace it with a new one. There's no need to wait for a banker, and we'll send it to the address on file.
• Temporarily lock the card. You can lock it through digital banking so you can keep searching, while your account is secure. If you find the card, the lock can easily be removed, all without waiting on the phone. See also: How do I lock or unlock my debit card?
• Call and speak with a banker. We'll cancel the card number and replace it with a new one. Just let the banker know if you want the card sent to the address on file, or if it should be sent to an alternate address. 
  
  • We can be reached at 800-USBANKS (872-2657). We accept relay calls.
  • To protect you from potential fraud, shipping to an alternate address cannot be completed through digital banking. 

Online banking steps:

For the best online experience, we recommend logging in at usbank.com.

1. Select the account linked to the lost or stolen card.
2. Choose Account security on the left side of the page, then select Report lost or stolen card.
3. We’ll tell you what to expect during the process. When you’re ready, select Continue.
4. Review the recent transactions. 
   
   • Select Yes if you recognize them and they're valid, then select Next. 
   • Select No if you don't recognize them and call us right away at 866-821-8411 to report possible fraud. We accept relay calls. 
5. Answer the short questionnaire.
6. Review the order details and shipping method, then select Submit. If you don’t see multiple delivery options available, don’t be concerned. Some cards only offer one form of delivery. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. Choose the account linked to the lost or stolen card.
2. Select Account options below your account balance, select Manage card, then choose Report card lost or stolen.
3. We’ll tell you what to expect during the process. When you’re ready, select Continue.
4. Review the recent transactions.
   
   • Select Yes if you recognize the charges and they're valid, then select Next to continue. 
   • Select No if they're not valid charges and call us right away at 866-821-8411 to report possible fraud. We accept relay calls.
5. Answer the short questionnaire.
6. Review the order details and shipping method, then select Submit. If you don’t see multiple delivery options available, don’t be concerned. Some cards only offer one form of delivery. 

Additional information:

Once the card number is shut down, you may be able to view your card virtually. See also: How do I find my debit card number (virtual card)? 

Online banking steps:

You can add, edit or delete your travel notification by logging into online banking and following these steps:

1. Select Customer Service, then Self Service.
2. Look for the Travel Information section at the bottom of the page, then select Travel Notification.
3. Select Add a trip or if there's a previously entered notification you want to modify, select Edit trip or Delete trip.
4. Enter your trip details, then select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. Open the Menu icon in the upper left corner, then select Manage cards.
2. Select the card you'll be traveling with, then Travel notification at the bottom of the screen.
3. Select Add trip, or if there's a previously entered notification you want to modify, select Update trip or Delete trip.

Additional information:

• Multiple trips can be added as long as the dates on each trip do not overlap.
• If traveling both domestic and international, add two separate trips and make sure the date ranges do not overlap.

Please be aware transactions in the following countries cannot be approved due to current sanctions:

• Cuba
• Iran
• Syria
• North Korea
• Crimea Region of Ukraine

Travel notifications can't be added more than 90 days before your travel date. If you have any questions, please call us at 800-USBANKS (872-2657). We accept relay calls.

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