Verizon wireless prepaid customer service phone number

Team of Experts®

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Team of Experts®
Your dedicated team of highly trained experts is here to help with next-level customer care. No bouncing from rep to rep. No BS. Just real help from real people, on your terms.
How to contact your Team of Experts:
Message us.
We'll call you.
Get the app.
What is Team of Experts?
Take the next step.
Phone Contacts
Customer Service Resources
Social Media Contacts
Executive Contacts
Our best Unlimited plans, now starting at $50/mo.
How do I talk to a live person at Verizon prepaid?
How do I get a human on Verizon customer service?
What is the code to call Verizon customer service?

Your dedicated team of highly trained experts is here to help with next-level customer care. No bouncing from rep to rep. No BS. Just real help from real people, on your terms.

How to contact your Team of Experts:

Call us.

Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call.

Message us.

Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat.

We'll call you.

Schedule a time in the T-Mobile app or My T-Mobile to have your team call you.

Get the app.

Download the T-Mobile app to get in touch with your Team of Experts on your terms.

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What is Team of Experts?

Team of Experts is for our postpaid wireless customers.

Take the next step.

make a correction

Verizon is the #2 US telecom services provider overall after AT&T. Verizon’s wireline unit, with more than 19 million landline accounts, provides local telephone, long-distance, Internet access, and digital TV services to residential and wholesale customers.

General correspondence address:
PO Box 33078
St Petersburg, FL 33733

One Verizon Way
Basking Ridge, NJ 07920
https://www.verizon.com/about/

Phone Contacts

Main: 908-559-2000
Customer Service: (800) 837-4966

Customer Service Resources

[email protected]verizonwireless.com

Facebook
Twitter

Executive Contacts

Primary Contact
Nancy Clark
Senior Vice President & Group President - Consumer Sales & Service
One Verizon Way
Basking Ridge, NJ 07920
[email protected]

Secondary Contact
Ronan Dunne
Executive Vice President and President of Verizon Wireless
One Verizon Way
Basking Ridge, NJ 07920
[email protected]

Chief Executive
Hans Vestberg
One Verizon Way
Basking Ridge, NJ 07920
[email protected]

Do not start by writing to the CEO. This could severely limit your ability to resolve your issue.

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Our best Unlimited plans, now starting at $50/mo.

Includes $10/mo discount with Auto Pay.

Plus get 6 months of Disney+ on us.

Enjoy endless entertainment on Disney+ for 6 months,
with one of our Unlimited plans. Then $7.99/mo after.

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Make the most of your Verizon
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Browse and easily compare new devices
to find the one that's right for you.

Take advantage of all the best-in-class
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Track your data, manage your plan
and get personalized updates.

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family while at home and abroad.

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Check out the answers to some of
our
frequently asked questions.

Get answers

How do I talk to a live person at Verizon prepaid?

Prepaid. Customer service. 1.888.294.68048AM-7PM ET (Mon - Sat)8AM-5PM ET (Sun).

Mailing Address. Payment address. ... .

Website issues. Verizon Wireless Internet OperationsOne Verizon WayBasking Ridge, NJ 07920..

Bankruptcy. Verizon Wireless Bankruptcy Administration500 Technology DriveSuite 550Weldon Spring, MO 63304..

How do I get a human on Verizon customer service?

Re: HOW DO I TALK TO A REAL PERSON? To reach an agent more easily during business hours, call customer service at 1-800-922-0204 from a landline or *611 from your phone and select option 4 and say agent.