When should i get my tax refund

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4 min read Published February 08, 2022

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Michelle Black

Written by Michelle BlackArrow RightContributing writer

Michelle Lambright Black is a credit expert with over 19 years of experience, a freelance writer and a certified credit expert witness. In addition to writing for Bankrate, Michelle's work is featured with numerous publications including FICO, Experian, Forbes, U.S. News & World Report and Reader’s Digest, among others.

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Lance Davis

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Kenneth Chavis IV

Reviewed by Kenneth Chavis IVArrow RightSenior wealth manager, LourdMurray

Kenneth Chavis IV is a senior wealth manager who provides comprehensive financial planning, investment management and tax planning services to business owners, equity compensated executives, engineers, medical doctors and entertainers.

The Tourist Refund Scheme (TRS) is administered by Singapore Customs on behalf of the Inland Revenue Authority of Singapore (IRAS). The scheme allows tourists to claim a refund of the Goods and Services Tax (GST) paid on goods purchased from participating retailers if the goods are brought out of Singapore via Changi International Airport or Seletar Airport.

For more information on the scheme’s qualifying conditions and tourist eligibility criteria, please refer to IRAS’ webpage on Tourist Refund Scheme.

Where can I claim GST refund?

GST refund, subject to conditions of the scheme, can be claimed at these locations:

• Changi Airport
• Seletar Airport

How do I process my GST refund?

Before departing from the airport, please proceed to the electronic TRS (eTRS) self-help kiosk to apply for your GST refund. You will need to scan your physical passport to retrieve all eTRS transactions tagged to your passport.

• For check-in items: Before checking-in your purchases, proceed to the eTRS self-help kiosks located at the Departure Check-in Hall (before Departure Immigration) to apply for your GST refund.
• For hand-carry items: Proceed to the eTRS self-help kiosks located at the Departure Transit Lounge (after Departure Immigration) to apply for GST refund.

Customs Inspection: If you are notified at the kiosk to present your goods for physical inspection at the Customs Inspection Counter, you will have to present the following items in person:

1) Goods which you have purchased;

2) Original invoice/receipt issued by the retailer clearly stating the price, description of the goods, serial number (if any); and

3) Physical passport and boarding pass/confirmed air ticket.

Additional Information:

• You should be submitting your GST refund claim at the terminal where you will be checking in your purchases or where your flight will be departing from.
• Singapore Customs does not issue eTRS transactions nor process any refund (cash or non-cash). To check if you have been successfully issued with eTRS transactions by participating retailers or for updates on the refund status of your eTRS transactions, please visit touristrefund.sg to register and login to your e-Service account.

All refunds (cash or non-cash) are processed by Global Tax Free Pte Ltd (the approved Central Refund Counter Operator), not Singapore Customs.

For enquiries relating to the status of your approved refund, please contact:

Global Tax Free Pte Ltd

Tel: (+65) 6513 3756 (Weekdays from 9am to 6pm)
Tel: (+65) 6546 5074 (Weekdays after 6pm, Weekends and Public Holiday)
Email: [email protected]
Website: touristrefund.sg

Refunds are not allowed on:

1. Services (like car rental, entertainment, dry cleaning, etc.);

2. Goods which are wholly or partly consumed in Singapore;

3. Goods purchased for business or commercial purpose;

4. Goods exported by freight;

5. Accommodation in hotel, hostel, boarding house or similar establishments; and

6. Goods not presented for inspection.

Do note that the following acts constitute serious offences which result in penalties and possible imprisonment:

• Making a false declaration in the refund application to Singapore Customs; and

• Taking goods out of the Departure Check-in Hall/ Transit Area or passing the goods to someone else, after the refund application has been approved.

  Is there tax refund in Korea?

  Shops with the refund service should have signs written “Tax Free," as well as have “Tax Free” listed on their VAT refund receipts. The maximum amount of purchased goods eligible for tax refund is 5,000,000 won.

  What date should I receive my refund?

  Most refunds will be issued in less than 21 days. You can start checking the status of your refund within 24 hours after you have e-filed your return. Remember, the fastest way to get your refund is to e-file and choose direct deposit.

  When can I expect my tax refund 2022?

  Overall, the IRS anticipates most taxpayers will receive their refund within 21 days of when they file electronically if they choose direct deposit and there are no issues with their tax return. The IRS urges taxpayers and tax professionals to file electronically.

  How to get income tax refund in Singapore?

  For cash refund, please head to the Central Refund Counter in the Departure Transit Lounge (after departure immigration) with your passport. Cash refund is not available if you are departing from Seletar Airport. For credit card, you may proceed for boarding after completing your claims at the eTRS kiosk.