Why is my cash pending on cash app

In the old days, we had regular ol’ cash. Physical money that could get ripped right in half or just straight-up lost forever. Now, it’s the future and we have Cash. The app. Sure, its name is a little confusing — every time someone asks whether you have cash you have to be like, “do you mean ‘cash’ or like ‘Cash cash’?” — but it’s also a super convenient way to pay for things.

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Or, it should be a super convenient way to pay for things, anyway. Unfortunately, some people experience difficulties with the Cash app on occasion. Namely, their transactions get stuck as “pending” — pretty annoying! If you’re wondering: “Why is my Cash app pending?” — we can help with that!

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Having a transaction stuck on “pending” is pretty much exactly what it sounds like. The money is stuck somewhere between your account and the account you’re trying to send it to, meaning the friend you were trying to reimburse for drinks remains un-reimbursed, or even that an important bill is unpaid. Yikes! If you notice your Cash app transaction is stuck on “pending,” it could be for one of two reasons.

First, there could be a security issue with your account. In most cases, that means you can follow any steps you see outlined in your activity feed in order to resolve the issue. For instance, Cash allows you to send up to $250 within any 7-day period and receive up to $1,000 within any 30-day period. If you need to increase those limits, Cash will ask you to verify your Social Security Number in order to do so, and will not process any payments in the meantime. 

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Assuming everything is OK on the security front, a “pending” message could actually mean that there’s an issue on Cash’s end. They might be suffering from connectivity issues, making it difficult (or temporarily impossible) to process payments in a timely fashion. You can check whether that’s the case on Cash’s status page — that’s where they’ll let you know if they’re experiencing widespread service issues, as well as what they’re doing to fix the problem.

Why is my cash pending on cash app

Source: status.cash.app

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It looks like the Cash App Support Twitter account is also pretty responsive (between 6:00 a.m. and 6:00 p.m. PT). If you don’t see anything about widespread failures on the status page, it might be worth shooting them a DM there and trying to get some one-on-one support. Unfortunately, the app itself doesn’t offer much help, nor does it have a phone number you can call.

If your Cash app is pending, *don’t* try to resend your transaction.

Regardless of the reason behind your pending transactions, Cash recommends not trying to resend your funds through the app. This could result in a double withdrawal, which might leave you in an even more inconvenient situation than before. If you can’t wait for Cash to resolve the issue, it is usually possible to cancel the transaction (and use another method of payment), but the cancelation might also take a while to resolve.

Although Cash has suffered from some connectivity issues in the past, the good news is that they do get resolved eventually. At the very least, it’s a good time to practice your patience, right? If you find yourself getting repeatedly hit with the frustrating “pending” message, maybe it’s time to give regular old-fashioned cash another try!

Cash App is one of the hottest financial payment apps out there. With tens of millions of users, there are naturally many issues arising. One issue we’re tackling today is the infamous payment pending problem that can leave you in limbo, not knowing what to do next.

In case a Cash App payment is showing as pending, you should consult your activity feed and follow the steps. Sometimes, an issue is clear as day and requires a simple solution. In other cases, you should contact Cash App support. 

Let’s see what the most common reasons for Cash App’s payment pending issue are.

  1. Account limits are exceeded
  2. Security issues with your account
  3. Your internet connection isn’t optimal
  4. Technical issues

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Cash App Payment Pending Reasons

There are many reasons why your Cash App payment would be pending. However, we found the ones that are the most common. 

1. Account Limits Are Exceeded 

If you still haven’t verified your Cash App account, you can only send and receive up to 1,000 dollars in a month. 

That means that you will have to verify your account to get those limits increased to $7,500 per week to send and unlimited to receive.

If a payment is pending because someone sent you more money than you can receive, your best bet is to verify the account by giving the company your name, date of birth, and the last four numbers of your SSN.

READ ALSO: How to Receive Money On Cash App Without a Card (Solution)

2. Security Issues With Your Account

Security issues with your Cash App account will get your payments canceled in most cases, but sometimes they will be pending while the investigation is ongoing. 

This can happen if the company registers anything out of the ordinary with your account or payment. 

You can reduce the risk by only connecting bank accounts and cards that belong to you, sending and receiving payments from people you know and trust, as well as respectable businesses. 

Always double-check the recipient’s profile, $Cashtag, and phone number or email before transferring the money. 

Cash App also recommends that you build up a “healthy transaction history” so you don’t encounter these kinds of issues. 

3. Your Internet Connection Isn’t Optimal

This is a temporary issue that can deter the payment from being completed properly. It will resolve itself once you get a better mobile signal or you connect to a WiFi. 

4. Technical Issues

Why is my cash pending on cash app

Technical or server issues on Cash App’s side do happen and can temporarily hinder transfers and payments. If that happens, all you can do is sit and wait until it’s resolved on their side. 

READ NEXT: Cash App Bank Name: What to Use for Direct Deposit and Cash Card

How Long Does Cash App Payment Pending Last?

Pending payments can last from a couple of minutes to a couple of days, depending on the situation. 

If the Cash App payment is pending due to the company’s technical issues, or your poor internet connection, the payment will be stuck until the issue is resolved, i.e., the technical issue is fixed or you are connected to a better internet network.

However, if a security issue is at hand, for example, the company has flagged the transaction for further investigation, the payment could be pending for a couple of days or more.

In that case, it’s best to contact the Cash App support.

What to do if Cash App Payment is Pending

If you have an issue with your Cash App payment that isn’t resolved in a timely matter, even though you tried everything on your side, you should contact Cash App support. After all, that’s their job.

How to Contact Cash App Support?

To talk to a Cash App team member, contact support via the Cash App or at cash.app/help. They do have a phone number but, once connected, the message will tell you to contact them through email or chat. 

To reach Cash support through the App, do the following:

  1. Tap the profile icon on the Cash App homescreen
  2. Select “Support”
  3. Pick “Something Else”
  4. Locate your issue
  5. Tap “Contact Support”

To reach Cash support via a web browser, you should just:

  1. Navigate to cash.app/help page
  2. Click on the “Contact Support” link at the bottom of the page
  3. Sign in to your account
  4. Locate your issue or problem
  5. Click on “Contact Support”

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As a banking affiliate, I get a commission at no cost to you if you decide to sign up through my links
*Check the Terms and Conditions at axosbank.com

As already mentioned, you can call Cash App support on the phone by dialing 1 (800) 969-1940. However, in most cases, you will only hear a pre-recorded message steering you to chat or email.

READ ALSO: 4 Ways How to Get Free Money on Cash App (That Still Work)

You can also get Cash App help on social media, by finding their official social media accounts:

  • Instagram: @CashApp
  • Reddit: u/CashAppAndi
  • Twitter: @CashApp
  • Facebook: SquareCash
  • Tiktok: @CashApp
  • Twitch: twitch.tv/CashApp

Missing Payments

Why is my cash pending on cash app

Apart from payments getting stuck, they can also go missing. It happens when someone sends the money intended for you to another email or phone number associated with you. 

To locate these missing payments:

  1. Tap the profile icon on your Cash App home screen
  2. Select “Personal”
  3. Add any missing phone numbers or email addresses

How to Accept Pending Payments on Cash App?

If it’s your first time receiving money from a particular sender, you might be asked to authorize a pending payment. 

Once you authorize the transfer or payment, there’s no need to confirm them in the future because your Cash App wallet will from now on receive them automatically. To accept pending payments:

  1. Go to the Activity tab 
  2. Under the Pending tab, find all the pending transactions
  3. Accept Button with green color will appear next to pending payments
  4. Tap on “Accept” to authorize the pending payments and receive the money
  5. A pop-up will show on your screen asking to confirm that you would like to receive the payment from the user
  6. Tap “Confirm” 
  7. Tap “Done”

Can you Cancel a Pending Transaction on Cash App?

Why is my cash pending on cash app

You can indeed cancel a pending transaction. If you’ve done all the troubleshooting and the solution is still not achieved, you can cancel it.

You should be aware that the cancel option isn’t going to be always available. If it is, you can find it on the receipt of the pending payment.

READ ALSO: 3 Ways To Buy Bitcoin On Cash App (Quick Guide)

Should you Resend the Payment While it’s Still Pending?

If your Cash App is still pending, don’t resend the money or you might send the payment twice in case the original payment does go through. 

You could also have two payments pending if you send an additional one. 

How to Review a Received Payment

All the received payments are visible in your activity feed. To review a payment, simply:

  1. Tap the Activity tab on the Cash App home screen
  2. Find and choose the payment you want to review
  3. Tap “…”

Conclusion

If your Cash App payment is pending, you should see why in your activity feed. From there, you can follow the proposed steps or contact the Cash App support if you can’t successfully resolve the payment pending issue. 

However, sometimes the issue is not your fault and all you can do is wait for it to be resolved. 

Why is my cash pending on cash app

Adrian Volenik is a fintech enthusiast who loves testing and reviewing digital banking apps and financial products in general.

How many digital banking accounts can one man have?

Not enough, if you ask Adrian. As his wallet will soon explode if he doesn’t cut back on the number of cards.