Blue cross of georgia provider phone number

CUSTOMER SERVICE

Online or Mobile

See what’s covered by your plan; check your claims; get ID cards; find a doctor, drug or facility; compare estimated treatment costs and more. It’s quick and so easy!

Try Blue Connect  Already registered? Log In Here


Email

Ask questions about your plan or how to cancel it, how to set up Blue Connect or reset your password.

Email Us


Telephone

For questions about your plan, bills or claims, call the Customer Service number on the back of your Blue Cross NC member ID card.

Don’t have your ID card? Call: 1-888-206-4697.


Hearing- or Speech-Impaired:

Please call 1-800-442-7028/TTY users dial 711.

Please note that you will need to identify yourself in order to be directed to the appropriate Customer Service department for your plan.


2022 Holiday Schedule:
(Office Closed)

New Year's Day Dec. 31, 2021 (observed)
MLK Day Jan 17
Memorial Day May 30
Independence Day July 4
Labor Day Sep 5
Thanksgiving Nov 24-25
Christmas Dec 23 & 26

MEET IN PERSON

(In-person services will resume on Nov 1, 2022, by appointment only.)

For Onsite Member Services:

1965 Ivy Creek Blvd
Durham, NC 27707
Hours: 8 a.m. - 7 p.m., M-F

5660 University Parkway
Winston-Salem, NC 27105
Hours: 8 a.m. - 5 p.m., M-F

Onsite Office at Wake Forest Baptist Hospital (North Tower)
1 Medical Center Blvd
Winston-Salem, NC 27157
Please call 919-698-8460 to schedule an appointment

Blue Cross NC Centers

Our Blue Cross NC Centers are designed to help you with all your health plan needs. From purchasing a plan to help understanding your benefits for resolving issues, you can make an appointment with our team. We have three center locations - Charlotte, Raleigh, and Boone - and more on the way!

Find a Center


Agent Retail Stores

Visit us at one of our agent-run retail locations to speak with a Blue Cross NC licensed agent or Customer Service representative on how to purchase a plan.

Find a Store

NEED HELP PURCHASING A PLAN?

Individual or Family Plans (People under age 65):

1-800-324-4973 (toll-free)

Monday-Thursday, 8 a.m. - 6 p.m.
Fridays, 8 a.m. - 5 p.m.

Group Plans (Company Sponsored):

1-800-291-6315 (toll-free)

Para asistencia en español con la compra de un plan, llame al 866-760-5570 o solicite más información.


Blue Medicare HMO / Blue Medicare PPO

1-800-665-8037 (toll-free)
TTY users dial 711

7 days a week: 8 a.m. - 8 p.m.

Blue Medicare Rx (PDP)

1-800-661-5518 (toll-free)
TTY users dial 711

7 days a week: 8 a.m. - 8 p.m.

Blue Medicare Supplemental

1-800-478-0583 (toll-free)
TTY users dial 711

Monday - Friday: 8 a.m. - 5 p.m.

CORPORATE ADDRESSES

General Correspondence, National Sales and Triangle Regional Sales

Mailing Address:

Blue Cross and Blue Shield of North Carolina
P.O. Box 2291
Durham, NC 27702

Street Address (Deliveries):

Blue Cross and Blue Shield of North Carolina
Corporate Headquarters
4615 University Drive
Durham, NC 27707


Network Management:

Are you a provider? Contact Network Management

We are closely monitoring Hurricane Ian. Updates and guideline changes will be provided for affected members as information develops. Members who may already be affected by the hurricane and have questions can call customer service at 1-855-745-0831.

During the Public Health Emergency (PHE), over-the-counter (OTC) COVID-19 FDA-authorized test kits are covered for eligible members and will be reimbursed with no member cost share based on the federal guidance.

For more information, visit our COVID-19 information page.

Currently, Blue Advantage, BlueRx, C Plus, and Short Term Limited Duration plans are not included in the federal requirement for coverage.

Note: If you have pharmacy coverage through your employer with a provider other than Prime Therapeutics, check with your employer or Pharmacy Benefit Manager (PBM) to see how OTC COVID-19 FDA-authorized test kits are covered.

Looking for Insurance?

Choose which type below and GET A QUOTE

SET UP AUTOPAY

Simplify your monthly bill paying by setting up autopay. It's fast, easy and secure!

Set Up Autopay

Blue cross of georgia provider phone number

ONE-TIME PAYMENT ONLINE

Use a credit card or checking account to make a one-time payment today and ensure your coverage is not interrupted.

Pay Now

To pay with a credit or debit card over the phone, call us using the number on the back of your ID Card.

1095-B Tax Form Message

The IRS no longer requires us to automatically mail Form 1095-B to members. However, you may still obtain a copy by logging into your myBlueCross account, or request a copy by calling the customer service phone number on the back of your ID card.

Medical Review Institute of America data breach.

Blue Cross and Blue Shield of Alabama has been made aware that a small number of our members have been impacted by the data breach at the Medical Review Institute of America, an organization that conducts certain clinical reviews for three external Blue Cross vendors that help administer our members’ health plans. Notification by mail has been made to all impacted individuals. If you have questions about this incident, please visit www.mrioa.com.

Is there a Blue Cross in Georgia?

About Blue Cross and Blue Shield of Georgia Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross Blue Shield Association.

Is Blue Cross Blue Shield the same as Anthem in Georgia?

and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. (collectively “BCBSGa”) has changed to Anthem Blue Cross and Blue Shield (Anthem), a trusted name that symbolizes quality for millions of consumers across the country. While our trade name and logo have changed, almost everything else will stay the same.

What is the provider phone number for Anthem BCBS of Ohio?

By Phone: Call the number on the back of the member's ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.

Is anthem accepted in Georgia?

Confidently shop Anthem's affordable health coverage in Georgia. Benefits include $0 preventive care, virtual care, and more. And most people qualify for financial help to lower their costs.