UNDERSTAND YOUR BENEFITSYour Guide to Benefits has what you need to know about the travel and purchase protection benefits that come with your card* – what's covered, not covered, and how to file a claim. Show
Opens new window View/Print Opens new window Save PDF * Certain restrictions, limitations, and exclusions apply. Contact UsIf you have a question about your closed and terminated Chase Canada credit card, please contact us: By TelephoneCanada and U.S.: 1-888-795-0568 (English and French) By MailJPMorgan Chase Bank, N.A. Attn: Chase Customer Services - Canada P.O. Box 17233 Wilmington, DE 19850-7233 Complaint-Handling ProceduresIntroduction These Complaint-Handling Procedures have been developed to address complaints made to JPMorgan Chase Bank, N.A., Toronto Branch and J.P. Morgan Bank Canada (collectively, JPM Canada). JPM Canada is committed to complying with all applicable laws and regulatory requirements and offering excellent customer experience. Process for Complaints Step 1: If you are not satisfied with a product or service that we offer or provide or the manner in which we do it, please notify your main contact at JPM Canada as soon as the problem arises, by phone or email. You may also contact us as follows: - Mail: Chase Card Services Executive Office - Fax: 1-847-787-5509 Once we receive your complaint, we will provide you with a written acknowledgment of receipt, together with a copy of these Procedures. Step 2: If you are not satisfied with the response offered to you by your first point of contact at JPM Canada, you can ask that person to elevate your complaint to a Complaints Officer at JPM Canada. Your complaint will also be sent to a Complaints Officer at JPM Canada if your first point of contact is unable to respond within 14 days. Step 3: If your complaint has not been resolved to your satisfaction after following steps 1 and 2 of this complaint process, you may ask the Complaints Officer at JPM to elevate your complaint to JPM Canada’s Chief Complaints Officer. Step 4: If you are not satisfied with our decision or 56 days have passed since we received your complaint and we have not issued a decision, you may refer your complaint to the Ombudsman for Banking Services and Investments (OBSI), an independent body appointed to resolve disputes between financial institutions and their clients, at: Ombudsman for Banking Services and Investments 20 Queen Street West, Suite 2400, P.O. Box 8 If you refer your complaint to OBSI, we will provide OBSI with a copy of the relevant information relating to your complaint after OBSI notifies us that it has received the complaint. ** Financial Consumer Agency of Canada (FCAC) The FCAC supervises all federal financial institutions, including JPM Canada, to ensure compliance with federal consumer protection laws and with industry voluntary codes of conduct. You may contact the FCAC as follows: - Mail: Website:
www.fcac-acfc.gc.ca ** Office of the Privacy Commissioner of Canada If you have a complaint about possible mishandling of your personal information, you have the right to raise that complaint at any time with the Office of the Privacy Commissioner of Canada. - Mail: Telephone: 1-800-282-1376 ** JPMC Office of the Ombudsman The JPMC Office of the Ombudsman independently reviews and investigates complaints made by customers that remain unresolved after going through the complaint process with Chase. The JPMC Ombudsman acts as an independent mediator and makes recommendations to the customer and/or Chase to achieve a resolution that is fair to both parties. Annual Reports 2021 Annual Report pdf ** The external agency may change their contact information, including mailing address, telephone, website and/or email. MY CREDITFILTER CARDS {{selected_credit_text}} - Edit I WANT 0% on Purchases 0% on Balance Transfers No Annual Fee Rewards Cash Back Gas Hotel Miles Points I want I want 0% on Purchases 0% on Balance Transfers No Annual Fee Rewards Cash Back Gas Hotel Miles Points More Filters More Filters Balance Transfer Fee 3% 4% 5% Credit Card Companies Select All We're sorry, but after searching our extensive database, we were unable to locate any credit cards that match the following criteria: {{tag.tag}}{{$last ? '' : ', '}}
 Purchase Intro APR → 0% for 18 months Transfer Intro APR → 0% for 18 months | Transfer Fee: Either $5 or 3% of the amount of each transfer, whichever is greater in the first 60 days (5%, min $5 after) Regular APR → 17.24% - 25.99% (V) WalletHub's Take: The Chase Slate Edge℠ card is a pretty good credit card for people with a 700+ credit score who want 0% introductory APRs as well as a regular APR that can get cheaper with good behavior over time. Plus, Slate Edge is easily worthwhile, given its $0 annual fee. On the other hand, Slate Edge is not the best choice for people who want to earn rewards. The card does not offer any rewards on purchases. Pros
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Purchase Intro APR → 0% for 15 months Transfer Intro APR → 0% for 15 months | Transfer Fee: Either $5 or 3% of the amount of each transfer, whichever is greater in the first 60 days (5%, min $5 after) Regular APR → 17.24% - 25.99% (V) WalletHub's Take: Chase Freedom Unlimited is a very good cash back credit card, worth an application for anyone with a good credit score or better. The Freedom Unlimited card has a $0 annual fee and offers 1.5 - 5% cash back on purchases, plus an an extra 1.5% on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back. There’s even no interest for a time. Pros
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Purchase Intro APR → Not Offered Transfer Intro APR → Not Offered Regular APR → 19.24% - 26.24% (V) WalletHub's Take: The Chase Sapphire Reserve® card is an elite travel rewards credit card that’s worth it for big-spenders with a credit score of 750+. Sapphire Reserve is so good because it offers a bonus of 60,000 points for spending $4,000 within 3 months of opening an account, plus ongoing rewards of 1 - 10 points per $1 and a $300 annual travel credit. Pros
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Purchase Intro APR → Not Offered Transfer Intro APR → Not Offered Regular APR → 18.24% - 25.24% (V) WalletHub's Take: The Southwest Rapid Rewards® Plus Credit Card is the best value among the current selection of Southwest Airlines credit card offers. That’s especially true early on. The Southwest Plus Card offers the same big initial rewards bonus as the other Southwest cards for personal use but charges a lower annual fee, at $69. Pros
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Purchase Intro APR → Not Offered Transfer Intro APR → Not Offered Regular APR → 18.24% - 25.24% (V)
WalletHub's Take: The Chase Sapphire Preferred® Card is a very good credit card for bonus rewards on travel and dining. Sapphire Preferred is easily worth its $95 annual fee for people with a 700+ credit score who like to travel, don’t mind booking at least one trip through Chase, and plan to charge more than $1,334 per month. Pros
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Purchase Intro APR → Not Offered Transfer Intro APR → Not Offered Regular APR → 18.24% - 25.24% (V) WalletHub's Take: The Marriott Bonvoy Bold® Credit Card is the only Marriott rewards credit card with no annual fee. It is a good choice for Marriott Bonvoy members with good credit or better who don’t travel often enough to justify paying an annual fee for extra points and other cardholder perks. Pros
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Purchase Intro APR → 0% for 15 months Transfer Intro APR → 0% for 15 months | Transfer Fee: Either $5 or 3% of the amount of each transfer, whichever is greater in the first 60 days (5%, min $5 after) Regular APR → 17.24% - 25.99% (V) WalletHub's Take: The Chase Freedom Flex card is a good cash rewards credit card for people with above-average credit scores. Chase Freedom Flex has a $0 annual fee, gives new cardholders a bonus of $200 for spending $500 in the first 3 months, and has ongoing rewards rates of up to 5% cash back on select purchases. Pros
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Purchase Intro APR → Not Offered Transfer Intro APR → Not Offered Regular APR → 18.24% - 25.24% (V) WalletHub's Take: The IHG® Rewards Premier Credit Card is a good hotel credit card for a big initial bonus. New cardholders get a staggering 140,000 points (worth around $1,092 in IHG reservations) in return for charging at least $3,000 to the card within 3 months of opening an account. The value of those bonus points would cover the cost of the card’s annual fee for years. Pros
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Purchase Intro APR → Not Offered Transfer Intro APR → Not Offered Regular APR → 18.24% - 25.24% (V) WalletHub's Take: The World of Hyatt Credit Card is one of the best hotel credit cards available right now. New cardholders get 30,000 bonus points for spending $3,000 within 3 months of opening an account. This bonus is worth roughly $663 in Hyatt reservations and is among the biggest reasons why the Hyatt Credit Card is so good. Plus, for the first 6 months as a cardholder, you get 2 points per $1 spent on all purchases that normally would yield 1 point, up to 30,000 points. The card also offers 1 - 4 points / $1 in ongoing rewards on purchases, yielding a nice percentage return. The World of Hyatt Card’s $95 annual fee is reasonable compared to many other hotel credit cards, too. Pros
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Purchase Intro APR → Not Offered Transfer Intro APR → Not Offered Regular APR → 18.24% - 25.24% (V) WalletHub's Take: The Southwest Rapid Rewards® Premier Credit Card is a good airline credit card for people with good credit, and it’s most worthwhile if you qualify for the initial bonus: 50,000 points for spending $1,000 in the first 3 months. The Southwest Premier Card also offers solid ongoing rewards and an annual fee of just $99. Pros
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Credit Cards. List Last Updated On: Sep 28, 2022 View More Credit Cards Last Updated On: Sep 28, 2022 Chase Freedom Unlimited®The best Chase credit card is Chase Freedom Unlimited® because it has a $0 annual fee and rewards cardholders with 1.5 - 5% cash back cash back on purchases. The Freedom Unlimited card also offers an extra 1.5% cash back on everything you buy, up to $20,000 spent in the first year, along with introductory APRs of 0% for 15 months on purchases and balance transfers. It’s one of the most well-rounded credit cards on the market right now. Chase Sapphire Preferred® CardThe best Chase credit card for travel rewards is the Chase Sapphire Preferred® Card because it offers an amazing initial bonus to new cardholders who spend at least $4,000 within 3 months of opening an account: 60,000 points, worth $750 in travel booked through Chase Ultimate Rewards. Chase Sapphire Preferred also gives 1 - 5 points per $1 in rewards on purchases. Its annual fee is pretty affordable, too, at $95. Chase Freedom Flex℠The best Chase credit card for ongoing rewards of up to 5% cash back is Chase Freedom Flex℠ because it gives 5% back on travel purchased through Chase and 5% back on up to $1,500 spent per quarter in bonus categories that change. Those bonus categories require quarterly sign-up, though. Other types of purchases produce 1% to 3% cash back with Chase Freedom Flex, which also charges a $0 annual fee. Chase Freedom® Student credit cardThe best Chase credit card for students is the Chase Freedom® Student credit card because it accepts applicants with limited credit history, has a $0 annual fee, and gives rewards of 1% cash back on all purchases. Plus, there are bonuses simply for making a purchase soon after opening an account and then keeping your account in good standing each year. Ink Business Cash® Credit CardOne of the best Chase credit cards for business is the Ink Business Cash® Credit Card because it offers a $750 initial bonus, along with up to 5% on purchases normally. To get that initial bonus, new cardholders must spend $7,500 within 3 months of opening an account. The card also has a $0 annual fee. Alternatively, the Ink Business Preferred® Credit Card is another great option for those who would prefer travel rewards. For your convenience, we’ll summarize WalletHub’s editors’ picks for the best Chase credit cards below. Best Chase Credit Cards ComparisonThe first step in finding the best Chase credit card for your needs is to figure out how you’re going to use it. If you plan to make everyday purchases with your new card and then pay for them in full every month, focus on finding a rewards card that suits your lifestyle. Most people should opt for cash back, but frequent travelers may want to consider cards with points or miles, too. On the other hand, if you plan to carry a balance from month to month, you’ll want to find the cheapest combination of fees and interest rates possible. Chase does not currently offer credit cards to people with less-than-good credit. So you’ll have to compare cards from other issuers if you don’t have at least good credit. And if you don’t know where your credit stands, you can check your latest credit score for free on WalletHub. To identify the best Chase credit cards, WalletHub’s editors regularly compare all of the credit cards issued by Chase, including co-branded offers, in our database of 1,500+ credit card offers. We evaluate each card’s rewards, fees, interest rates, approval requirements and other key features in order to determine how well-suited each is to a range of common use cases. We then select the best overall Chase credit card offers across major categories based on expected cardholder savings. WalletHub actively maintains a database of 1,500+ credit card offers, from which we select the best options for different applicants as well as derive market-wide takeaways and trends. The underlying data is compiled from credit card company websites or provided directly by the credit card issuers. We also leverage data from the Bureau of Labor Statistics to develop cardholder profiles, used to estimate cards’ potential savings. We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. Actual terms may vary. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences. † Approval Odds are WalletHub estimates intended to gauge your likelihood of approval for a particular product. Approval Odds are based on WalletHub data and are not provided or endorsed by the lender. Approval Odds are not meant to imply or guarantee that you will be approved by the lender or that credit will be extended. WalletHub may share your information with third-parties in order to show personalized offers, as well as enable you to interact more easily with pre-fill forms or applications. You can opt-out of sharing your personal info here. Ad Disclosure Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products. Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by any issuer. How do I contact Chase Sapphire Preferred?Contact us. Call. 1-800-935-9935.. Find a location near you.. Does Chase have 24/7 customer support?Available Monday – Friday: 7 AM – 11 PM ET and Saturday – Sunday: 10 AM – 7 PM ET.
How do I talk to a real person from Chase?Frequently Asked Questions. Credit Card. Card Customer Service: 1-800-432-3117. Answers to common questions about Chase credit cards. ... . Personal Banking. Personal Banking Customer Service: 1-800-935-9935. ... . Auto Loans. Auto Customer Service: 1-800-336-6675. ... . Home Lending. Home Lending Customer Service: 1-800-848-9136.. What is the Chase credit card customer service number?00 1 302-594-8200Chase Bank / Credit card supportnull
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Chase sapphire preferred credit card customer service
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