Empire blue cross blue shield health plus phone number

Empire blue cross blue shield health plus phone number

Individual Open Enrollment for 2023 is underway. More people than ever before qualify for financial help to lower the cost of health coverage. Explore options today.

Our Plans

Individual & Family Plans

We offer affordable health, dental, and vision coverage to fit your budget. Plus, you may qualify for financial help to lower your health coverage costs.

Medicare Plans

Find a Medicare plan that fits your healthcare needs and your budget. Compare plans available in your area and apply today.

Medicaid Plans

We offer low-cost coverage for children, adults, and families who qualify for state-sponsored programs. Explore programs available in your state.

Small Business Plans

Our small business plans offer a full range of health insurance options for groups with 2 to 50 or 100 employees, depending on your state.

Submit & Track Claims

Quickly and easily submit out-of-network claims online.

Know Your Benefits

Review medical and pharmacy benefits for up to three years.

Make Payments

Pay outstanding doctor bills and track online or in-person payments. 

Manage Prescriptions

Price a medication, find a pharmacy, order auto refills, and more.

Member ID Card

Access your member ID card from our website or mobile app. 

Live Chat

Start a Live Chat with one of our knowledgeable representatives.

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NY Allergy & Sinus Centers accepts Empire Blue Cross Blue Shield / Empire Health Plus (JLJ). If you have JLJ on your member ID card, you are enrolled in Empire Blue Cross Blue Shield Health Plus. It is your responsibility to know your benefits and coverage.

The information we receive may not always have the most accurate and updated benefit coverage. It may be helpful for you to contact your insurance provider’s member services department before coming to see the physician. Know what your individual plan covers before you visit NY Allergy & Sinus Centers.

Contact Empire Health Plus Member Services at 800-450-8753 or by calling the number on the back of your insurance card to verify your benefits and coverage.

What to Ask:

Explain to the representative that you are planning to visit a specialist at NY Allergy & Sinus Centers. 

1. Confirm that we are in-network with your insurance plan.

2. Ask about coverage for:

  • An office visit with a specialist allergist
  • Allergy testing performed in the office
  • Allergy injections and other treatment
  • CT scans
  • Contracted prices for the above services (only if you have a deductible)
  • Prescription coverage

If services are subject to your deductible you may want to request prices for such services.

Be sure to provide our call service agents your insurance identification number and plan when booking an appointment. Also, remember to bring your insurance card to your appointment. Know your policy holder’s name and date of birth in addition to our practice name and the office address in which you are visiting.

For any questions regarding your office visit and insurance, please call us at (212) 686-4448.

Empire blue cross blue shield health plus phone number

Doctor visits

Hospital stays

Prescriptions

Low- or no-cost health insurance with Empire

Empire offers these benefits to kids, families, and adults in New York through Medicaid, Child Health Plus (CHPlus), and the Essential Plan.

Do you qualify?

You may qualify if:

  • You live in New York
  • Your family income is less than the amount below

Who needs health insurance?

How many people live in your house?

Pregnant women should also count their unborn child(ren).

You may qualify if your monthly income is less than:

Please make your selections above

Children under age 19 may qualify for CHPlus at higher income levels, but will pay the full monthly premium amount.

Children under age 19 may qualify for CHPlus at higher income levels, but will pay the full monthly premium amount.

Empire blue cross blue shield health plus phone number

What you get with Empire

Empire has helped millions of New Yorkers get access to quality health care. We’ll do the same for you.

Doctor visits

Get the care you need from a doctor you choose. We have thousands of doctors in our plan, including many specialists. And with LiveHealth Online, you can even visit a doctor through video chat on your computer or smartphone. It’s an easy way to get care anytime of the day or night!

Hospital care

When you have to get care in the hospital, you’re covered. Benefits also include urgent and emergency care.

Wellness care

You get regular checkups, called wellness visits, to help you stay healthy. This also includes routine shots and screenings.

Prescriptions

Benefits include a wide range of prescription and over-the-counter (OTC) drugs. We also offer home delivery services.

Dental and vision care

Healthy eyes and teeth are an important part of good overall health. Medicaid, Child Health Plus (CHPlus), and Essential Plans include dental and vision benefits.

Pregnancy care

All of your pregnancy care, including labor and delivery, is included in your benefits.

Help in your language

Whether you have a question about your benefits or need to speak with a nurse, we’ll connect you with someone who speaks your language. We also offer no-cost translation and interpretation services.

Empire blue cross blue shield health plus phone number

Let’s get started!

We can help you:

  • Find out if you’re eligible to enroll through the NY State of Health Marketplace
  • Complete an application
  • See what’s covered
  • Get answers to your questions

We’re available by phone, live chat or in person:

What is the customer service number for Blue Cross Blue Shield NY?

Or get connected to your local Blue Cross Blue Shield company to shop for insurance by calling 888.630.2583.

Is NYS Empire Plan Medicaid?

Empire is proud to serve Medicaid members in New York. You or your child(ren) may be eligible for Medicaid through Empire if you: Live in Brooklyn, the Bronx, Manhattan, Nassau, Putnam, Queens, or Staten Island County.

Is empire the same as Anthem?

Empire BlueCross BlueShield HealthPlus (Empire) is a wholly owned subsidiary of Anthem, Inc. (Anthem). As a leader in managed healthcare services for the public sector, Empire Corporation's subsidiary health plans provide healthcare coverage exclusively to low-income families, seniors and people with disabilities.

What does Medicaid cover in NY?

NY Medicaid benefits cover regular exams, immunizations, doctor and clinic visits, relevant medical supplies and equipment, lab tests and x-rays, vision, dental, nursing home services, hospital stays, emergencies, and prescriptions.