Cons:We were unable to check in early, so they said they would text us when our room was ready which should have been by 4 because that's the time of check in. Around 4:30 still no text, so we decided to go check ourselves. When I spoke with the woman at the front desk about checking in she said our room was still not ready. Luckily she moved something around and got us into a room, but what if I hadn't gone to the front desk and just waited for a text who knew how long we would have waited. If check in is at 4 then we should have been in a room by that time. Also the housekeeping never came to clean our room on the second day which I found very odd.
Announcing our newly renovated Phoenix, AZ, hotel; the Hilton Phoenix Resort at the Peak. After an extensive, resort-wide $24 million dollar renovation, we welcome you to enjoy the hospitality that is indigenous to the Hilton Hotels and Resorts throughout the world. Children are welcome.The award-winning, 432 suite, Hilton Phoenix Resort at the Peak hotel in Phoenix, Arizona is home to the Hole-in-the-Wall River Ranch - a water wonderland of family fun with acres of pools, waterfalls, a lazy river for tubing, waterslide, the prairie dog putting course, four lighted tennis courts. After a day outdoors in the Arizona sunshine relax at the completely renovated Tocasierra Spa, Salon & Fitness Centre. Spoil your body with treatments, relaxing massages, personal training or an invigorating workout.Arizona is famous for outdoor dining and the Hilton Phoenix Resort at the Peak has just that at all of our hotel restaurants. Whether on one of the two patios overlooking the beautiful mountains or in the authentic dining room, be sure to check out the Hole-in-the-Wall restaurant featuring a western-style menu for breakfast, lunch and dinner. Or, if you don't want to leave your place in the sun, mosey on over to Slim Picken's at the River Ranch for some poolside grub.Unmatched Phoenix Hotel Resort AccommodationsGuests of the Hilton Phoenix Resort at the Peak in Phoenix, Arizona will enjoy relaxing in the beauty of the adjoining Mountain Preserve, while indulging in the luxurious services and activities that the resort has to offer. Set on a mountainside with panoramic views, this Spanish-style resort features 27 acres of beautifully landscaped grounds with downtown Phoenix a mere 10 miles away.The standard accommodations are spacious two-room suites that feature:* One king bed or two queens * Bedroom with separate living area * The Hilton Serenity Bed & Bath Collectiona?¢ * Hilton Alarm Clock Radio with MP3 capabilities * Queen-sized sofa sleeper in the The room front back door were hard to use. Unable to use the jacuzzi at all, the pool heater was turned off the entire stay. Had to bring own trash towels outside to be picked up !Christina
0
10/10 Excellent
Traveled with family
Nov 29, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort! Very clean. Reasonable rates.
Julieann
0
8/10 Good
Traveled with family
Nov 24, 2022
Liked: Cleanliness, staff & service, amenities
All the water parks
Ann
Stayed 3 nights in Nov 2022
0
8/10 Good
Traveled with family
Nov 23, 2022
Liked: Cleanliness, staff & service
Our kids loved the lazy river and mini golf.
Emily
Stayed 3 nights in Nov 2022
0
10/10 Excellent
Traveled with family and small children
Nov 22, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for a vacation. Everything you need in one spot. Only drawback was the water park closed at 5. Hole in the wall is a fantastic place to eat also. Staff was all top notch
Tyler
Stayed 1 night in Nov 2022
0
10/10 Excellent
Traveled with partner
Nov 21, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and amenities were amazing! Friendly staff! Beautiful location. 20 min drive to basically everything lol
Thomas
Stayed 4 nights in Nov 2022
0
10/10 Excellent
Traveled with partner
Nov 20, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was quiet.
Luke
Stayed 1 night in Nov 2022
0
8/10 Good
Nov 17, 2022
Liked: Cleanliness, property conditions & facilities
Loved the water park, the food, store in lobby.. enjoyed my time there... first room they gave me door wouldn't open, number on site was not front desk... dragged luggage back (long trip big property) and front desk guy ignored me at first.. gave me a new room and it was really good place from then on.. parking convenient, great water park, nice old town feel restaurant.. very relaxing