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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.*** 06-01-2017 01:40 PM
I keep receiving spam e-mails that come through as a text message. I can't block the phone number, because there is no phone number - it just shows a fake e-mail address. I have reported the messages as spam through the message app, but I keep getting new ones from different e-mail addresses, etc. How can I block these?? I get about 3 a week and it is very irritating.
1 Solution 06-05-2017 11:02 AM
You could try blocking them via your My Verizon account. If logged into the desktop version of My Verizon, hover over My Plans & Services at the top, then click Blocks. Click Block E-Mails and Domains, then under E-mail Address or Domain, type www.excite.com, then click Save. 06-03-2017 01:51 PM
JULIE K, I definitely understand how an unwanted spam message associated with an unknown email can be frustrating. I assure you I would do all the research necessary to get this resolved for you. What make and model device do you have? CoreyM_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! 06-05-2017 10:49 AM
I have a Samsung Galaxy S6. The texts always come from an e-mail address ending in @excite.com - the beginning part is always a different jumble of letters/numbers. I hit "report as spam," but i keep getting them. On Sat, Jun 3, 2017 at 4:51 PM, vzw_customer_support < 06-05-2017 11:02 AM
You could try blocking them via your My Verizon account. If logged into the desktop version of My Verizon, hover over My Plans & Services at the top, then click Blocks. Click Block E-Mails and Domains, then under E-mail Address or Domain, type www.excite.com, then click Save. 06-05-2017 11:34 AM
I think you should still be able to add the Block text messages from the web in the block services section of the MyVerizon account online. I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer. 06-05-2017 11:42 AM
Joolie567, stopping those annoying messages is certainly something that I would want. The great news is, that beyond the great suggestions from Tikibar1 and Ann154, your phone also has the option for these blocks by following the steps below. Go into Messages, then tap on "More" in the top right corner and select Settings Go into Spam filter Tap on Manage spam numbers Here you can add any numbers or contacts you wish to block Any numbers or contacts in your spam list will be blocked from sending you sms. If you wish to see the messages that have been blocked, you can tap on Spam messages. LorenB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! 06-05-2017 11:43 AM
'Block all text messages sent from the web' is still an option on that same page, as is 'block all text messages sent from email'. I prefer going the 'domain' route when possible to target the 'bad' texts as opposed to 'good' ones. 06-05-2017 12:28 PM
You are the best tikibar! I didn't know that was possible - thanks!! 05-31-2020 09:30 AM
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Can I block receiving texts from email addresses?Open the messaging app. Access your messages with the sender you want to block. Tap the three dots in the upper right corner. Tap “Block Contact” (you can also delete the conversation from there)
Why do I keep getting text messages from email addresses?These messages are spam texts, also known as robotexts. The fact is, most spam texts don't come from another mobile phone. They usually come from a scammer who is sitting behind a computer sending a massive amount of texts from an email address or other messaging account.
How do I stop spam texts from email addresses?How to Get Rid of Spam Texts by Filtering Unknown Senders. Open the Settings app.. Scroll down and tap Messages.. Scroll down and tap to enable the Filter Unknown Senders toggle. ... . Scroll back up and tap Notifications.. Scroll down and tap Customize Notifications.. Toggle off Unknown Senders under Allow Notifications.. |