How to unlock ge fridge water dispenser

Sometimes, you may notice that a part of your GE refrigerator is locked. This is nothing to worry about. Here, we show you how to unlock your GE refrigerator.

Table of Contents Show

Step 1: Remove the Base Grille
Step 2: Adjust the Leveling Legs
How Do You Unlock the Controls On a GE Refrigerator?
1. Use the Lock Button
2. Reset the Control
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How do I unlock the water control on my GE refrigerator?
Why is my GE fridge not dispensing water?

How to Unlock GE Refrigerator Wheels
- Step 1: Remove the Base Grille
- Step 2: Adjust the Leveling Legs
How Do You Unlock the Controls On a GE Refrigerator?
- 1. Use the Lock Button
- 2. Reset the Control
Get Instant Help — Ask An Experienced Verified Appliance Technician

Here is how to unlock your refrigerator’s wheels:

Step 1: Remove the Base Grille

If the base grille is held in place with screws, unthread the screws. Otherwise, slide it off its position. The leg/roller adjusting screw is behind the grille.

Step 2: Adjust the Leveling Legs

Use a plier or ⅜” wrench to adjust the screws. Turn the adjusting screws clockwise to raise the leveling legs or rollers. Turning the screw anti-clockwise will lower them.

This should get your appliance to move easily.

Bear in mind that if your refrigerator has front leveling rollers and legs, only the front legs can be adjusted. The front rollers are not adjustable.

Important note

Do not forget to place a scratch-plastic or cardboard under the rollers/legs before moving the refrigerator. Doing this protects the floor from scratches.

Additionally, if you want to level the refrigerator, set the rollers so that the appliance firmly seats on the floor. Then, the refrigerator’s front should be a quarter-inch higher than its back. This will allow the door to close with ease when it is opened at less than a 90º angle.

How Do You Unlock the Controls On a GE Refrigerator?

To unlock the control panel, do any of the following:

1. Use the Lock Button

Press the lock button and hold it down for three seconds. The lock indicator light will turn off, showing that the control panel has been unlocked.

This video shows you how to do this…

However, if this does not work, reset the control.

2. Reset the Control

Disconnect the refrigerator from the power source, then wait thirty seconds before you restore power. This will reset the control panel and restore function to it.

Alternatively, consult your user’s manual for specific guidance on how to unlock your GE refrigerator.

If none of the above works in unlocking your GE refrigerator, contact GE to request assistance. As an alternative, chat with any of our appliance technicians using the chatbox to your right. They are ready to help you fix the problem.

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Press the lock pad three times within 10 seconds to open the dispensers. The lock pad will have an indicator above it. Press the lock pad three times in 10 seconds to lock it.

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If there is no water coming from the dispenser on your refrigerator or if it dispenses slowly, there are a number of things that you can check. Start by checking the following things to see if it is something you can fix yourself or if the refrigerator requires service.

New Installation:

Verify that the water line to the refrigerator is turned on. A saddle valve is often used to connect the water supply line coming from the house plumbing to the refrigerator and the valve must be fully open for the refrigerator to receive water.
Make sure the refrigerator dispenser cradle has been held down for 2 to 3 minutes to allow the water reservoir to fill completely. Once water is dispensed, you can purge air from the water lines and water inlet valve by dispensing water for 5 minutes or in the amount of 2 gallons.
- This does not apply to Top Freezer refrigerator models with a water dispenser because there is no water reservoir.
If the doors were removed during installation, be sure that the door wiring harness is plugged in. Refer to your Owner's Manual/Installation Instructions for the specific location of the door wiring harness. Download a copy of your Installation Instructions

Filter Issues:

On models with a water filter, a clogged or partially clogged filter will result in no water or slow running water from the refrigerator dispenser. Please change the filter.
- We recommend replacing the water filter every 6 months.
- To confirm if a filter is clogged, please remove the filter and install the supplied filter bypass plug in its place. Try using the dispenser and if the water flow improves from the dispenser, the filter is clogged and needs to be replaced. If you need the bypass plug and one was not supplied with the refrigerator or has been misplaced, one can be ordered at no charge by calling 1-800-GECARES. In Canada, call 1-800-561-3344.
- If you have a Bottom Freezer refrigerator model with an RPWFE filter, you should check out the Refrigerator – RPWFE Operation and Troubleshooting page.
- Shop Water Filters - Purchase a GE Appliance part online
Air may be trapped in the water system after replacing the filter. Press the dispenser cradle for at least 5 minutes to purge any air from the water lines.

Frozen Water Tank:

Check the water tank behind the vegetable bins to see if it is frozen or cracked. Note: This does not apply to Top Freezer refrigerators since they don't have a water reservoir tank. You cannot typically see water in the tank; however, a frozen tank will often be split or cracked and will leak water onto the fresh food floor. If this happens, it will require service to replace the water reservoir. Schedule a service appointment with GE Appliances Factory Service.
- Low food load in the fresh food section can cause the tank to freeze.
- How the food is loaded can cause cold air circulation issues. View a video about proper food loading:
- The controls may be set too cold. Set the refrigerator control to a warmer temperature setting and wait 24 hours.
- The meat/deli pan lever may be turned to the coldest position (on models so equipped). On units that have a low water usage, this can cause the water tank to freeze. You will want to switch the lever on the meat/deli pan to the cold setting instead of coldest or use more water from the dispenser on the door.

General:

View a short video about troubleshooting refrigerator water dispenser issues:

If these tips don't help to resolve the issue with the refrigerator, a service call may be needed. For repair assistance, please schedule a service appointment with GE Appliances Factory Service.

How do I unlock the water control on my GE refrigerator?

Locate the lock button and hold it in for three seconds. This should remove the control lock feature.

Why is my GE fridge not dispensing water?

A clogged water filter can result in less or no water from your GE fridge water dispenser, so companies recommend replacing the filter every six months. To check if the filter is clogged, you will have to replace the filter with the filter bypass plug and check whether the water flow improves.

unlock ge fridge water dispenser