Why cant i make an appointment at the dmv

In an effort to cut down on wait times at Illinois Driver Services facilities, many locations are asking drivers to schedule an appointment before stopping in.

In August, Illinois Secretary of State Jesse White announced an expanded pilot program that requires appointments at select facilities for services including behind-the-wheel road tests and obtaining a REAL ID, standard driver's license or ID card.

Customers can make an appointment up to 10 days in advance at www.cyberdriveillinois.com or by calling the appointment helpline at 844-817-4649.

As of late December, appointments are required to visit the following facilities: Aurora, Bridgeview, Chicago North, Chicago South, Chicago West, Des Plaines, Joliet, Lake Zurich, Lombard, Melrose Park, Midlothian, Naperville, Plano, Schaumburg, Waukegan and Woodstock.

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Some facilities, including in rural Illinois, are not requiring appointments. Others remain accessible to walk-in customers, including Deerfield, Elgin and Chicago Central (James R. Thompson Center).

On Friday, Illinois once again extended the expiration date for driver's licenses and ID cards another three months - from Jan. 1 to March 31, 2022. In a news release, White called the move "necessary," but noted it would be the final extension.

“This extension is necessary as my office continues to address the heavy customer volume caused by the COVID-19 pandemic through expanded online services and the introduction of appointments at select Driver Services facilities," he said.

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While some services must be performed in person, the Secretary of State's office requires eligible customers with expired driver's licenses and ID cards to renew online, by phone or mail.

Other tasks such as purchasing license plate stickers, obtaining a duplicate driver's license or ID card can also be completed online.

**SPECIAL DAY in Norwalk only (Monday, December 12, 2022) - DMV Norwalk office will have appointments available on this day for the following services only:  Driver's License (renewals and duplicates), Non-Driver ID cards (new, renewals and duplicates) and Vehicle Registration (new and renewals).  Make Appointment Here

  • NOTE:  No dealer transactions or testing services on this day. 

Know before you go

  • Appointments are only valid for the selected service.
  • The DMV will only conduct appointments or transactions for one person at a time.
  • You may need multiple appointments to handle multiple transactions or issues.
  • Be sure to double-check the acceptable forms of identification and ensure you have all required documents prior to starting the application process.
  • If you need further assistance, please contact us.

  • Knowledge test (for learner’s permits)

Select an appointment type

Appointment type

Appointment type

All knowledge tests

Road test (for non-commercial drivers)

Road test (for commercial drivers)

License and non-driver ID services

Registrations

Commercial driver’s license (CDL) services

New residents

Dealerships and title services

Stamford DMV express office – LIMITED SERVICES

AAA and Nutmeg express offices – LIMITED SERVICES


Schedule a new knowledge test appointment
Get started

Explore the DMV’s knowledge test online scheduling page for details on making, changing, or cancelling a knowledge test appointment, for the following:

  • Learner's permit (for non-commercial drivers)
  • Commercial learner’s permit (CLP)
  • Motorcycle learner’s permit

You can also retrieve your PIN or reprint confirmation of a previously scheduled knowledge test appointment.
Learn more about getting a learner’s permit for teen drivers or for adults, a commercial learner’s permit, or a motorcycle learner’s permit. 

 

Schedule a road test (for non-commercial drivers)
Get started

Explore the DMV’s road test online scheduling page for details on making, changing, or cancelling a road test (your on-the-road driving test) appointment, as well as ways to retrieve your PIN or reprint confirmation of a previously-scheduled road test appointment, or to log-in as a driving school.

Learn more about what a road test evaluates and how to pass.

Please note:

Please wear a facial covering for all road tests.

To request a road test appointment (for commercial drivers), email the required form to the DMV
GET FORM
Step 1: Pass a written commercial drivers knowledge test and get a commercial learner’s permit (CLP). The CLP needs to be held for 14 days prior to taking an on-the-road driving test. Learn more about commercial learner’s permits. 

Step 2: Verify that you have completed the entry-level driver training (ELDT). Learn more about ELDT.

Step 3: Complete the required form (above).

Step 4: E-mail the required form to the Driver Education and Testing Unit at [email protected].

Step 5: The DMV will confirm your appointment within 3 business days.

Please note:

Please wear a facial covering for all road tests.

Make an appointment for license and non-driver ID services
Get started

Appointments for license-related and non-driver ID transactions can be scheduled online, including:

  • Renewing a license (learn more)
  • Get a replacement or “duplicate” license (learn more)
  • Change name on license (learn more)
  • Get a new non-driver ID (learn more)
  • Get a parking placard (parking permits for disabled individuals) (learn more)
  • Get a REAL ID (learn more)

Make an appointment for registration services
Get started

You may book an appointment online to complete the following registration-related services at a DMV office:

  • Get a new registration (learn more about registering a new vehicle or vessel, or registering a commercial vehicle) 
  • Transfer plates to a new vehicle (learn more)
  • Make updates to your registration (learn more)
  • Get a temporary registration (learn more)
  • Register a vessel/boat (learn more)
  • Replace a lost/stolen/damaged license plate (learn more)
  • Change name on registration (learn more)
  • Replace a lost/stolen/damaged vehicle title (learn more)

Please note:

These appointments are NOT for dealerships or titling services. Select Dealerships and title services in the drop down for dealership and title services (i.e., vehicle registrations).

Make an appointment for commercial driver’s license (CDL) services
Get started

You may book an appointment online to complete the following CDL-related services at a DMV office:

  • Schedule appointment to upgrade CDL or add an endorsement (must have already passed all CDL knowledge and road tests)
  • Repay your CDL road test fee
  • CDL renewal

Please note:

Hazmat endorsement renewals are processed at the Bridgeport, Danbury, Enfield, Hamden, Norwalk, Old Saybrook, Waterbury, Wethersfield, and Willimantic DMV offices.

Make an appointment to transfer an out-of-state license or registration
Get started

New residents may book an appointment online to transfer their out-of-state driver’s license or vehicle (or vessel) registration to Connecticut.

Learn more about how to transfer your out-of-state license to CT or how to transfer your out-of-state registration to CT.

Make an appointment for dealer titling services
Get started
Dealerships may use the DMV’s online system to register their customer’s new vehicle. These appointments are ONLY for dealerships that need to register their customers’ vehicles, and there are no in-person visits to the Dealer and Repairer Unit.

Please note:

No more than two appointments per day may be scheduled.

Make an appointment at the Stamford DMV office (limited services)
Get started

The Stamford DMV office is an express office that offers limited services. Before making an appointment at this location, please the review the services offered there.

Note: No other services are provided at this office.

Services offered at Stamford DMV:

  • Driver's license services: Only renewals (including CDL without hazmat endorsement), replacement/duplicate credentials, and name changes
  • Learner's permit services: Only duplicates/replacement credentials and name changes
  • Non-driver ID: Only renewals, duplicates/replacement credentials, and name changes
  • Registrations: Only renewals, duplicates/replacement credentials, and name changes
  • Parking placards (parking permits for disabled individuals): Only new placards, renewals, and replacement placards
  • Request a driving history: You may also request and view your driver history online.

Please note:

For required identity verification documents needed for these services, please see the REAL ID document checklist: English version (PDF) | Spanish version (PDF)

How do I make an appointment at my local DMV?

Please call 1-800-777-0133 to book a specific date that is past the 6 months requirement.

Can you walk

All license plate agencies are walk-in only, according to NCDMV.

Do you have to have an appointment for the DMV in NC?

Skip the line at driver license offices by making an appointment online. If you do not find an available appointment, please continue to check back as new available appointments are added each day. ​​Driving in North Carolina is a legal privilege and responsibility.

Are DMV in California taking appointments?

Welcome to the DMV Appointment System. For faster service, please make an appointment before you visit a DMV field office. Most vehicle registration items may be processed through the mail or online and do not require in-person visits to a DMV field office.