Write a review of this Americas First Federal Credit Union location. Show Would you recommend this Americas First FCU Downtown Birmingham Main Office location? Complaint or compliment? Leave a review and share your experience. Reviews can help others when choosing a credit union. Frank  The majority of people that bank with Americas First Federal Credit Union love it. Not sure about the negative posted on here but I never had any issues with my Americas First Federal Credit Union. Tasha It is difficult to even get a secured card with this credit union. No matter how long you have been with this credit union it is like pulling teeth with no anesthesia. I have had to join other credit unions to get what I needed because the union all my deposits go into doesn’t have perks that will actually help it’s members. Darrius Do not bank with this bank they suck suck suck suck.... I promise you are better off leaving your money on the side walk... Jenny L Guarr While on hospice, with only days to live, America's First allowed almost 500.00 to be stolen from my mother’s account. It was taken by a nonexistent company. The only information they had was her debit card number. We saw the 2 thefts on her statement, called the branch and disputed the stolen withdrawals. 1 theft was fixed but, over 350.00 was not corrected. My mother died a few day later. Once I received her death certificate, I went to the credit union to close the account. While handling the paperwork, I pointed out that they had not corrected 1 of disputed charges. I found out America's First had lost the dispute claim. They are now refusing to reimburse the stolen funds. Summary: America's First allowed money to be stolen by a fake company. They did not complete the dispute claim. They then LOST the dispute claim. They are now refusing to reimburse the stolen funds. I requested to speak with a manager, I was told someone would call me later, another lie. At no point, have they offered an apology for their negligence or, for the distress they caused a dying woman and her grieving daughter. You might as well keep your funds in a standard bank. America’s First did not protect money they were entrusted with and have demonstrated they do not care about their members. Charlessa Hoskin Neyoisha King at the Birmingham AL branch have went above customer service for me every time I talk with her she have outweighed the bad experience I had with some of the other representatives so keep up the good work I hope this review I wrote serves it purpose!!!😂😂😂😂😂 How do I make a payment on America First?Option 1: Online Loan Payment Portal
Online loan payments are free for registered users! If you would like to pay as a guest (no registration required), there is a $5 convenience fee for each payment. Debit cards are accepted for guest payments only. You may also call 800-290-1112 to make a payment by phone.
How do I talk to people at America First Credit Union?Call 1-800-999-3961 and we'll be happy to answer any questions you might have about your America First membership.
Is America First Credit Union only in Utah?Eligibility for membership at America First is open to anyone who lives, works, worships, attends school, conducts business, or volunteers in any counties or cities within their field of membership in Utah, Idaho, Oregon, New Mexico, Arizona, and Nevada.
Does America's First Federal Credit Union use Zelle?You can send, request, or receive money with Zelle®. To get started, log into America First Credit Union's mobile app or online banking and select Transfers and Send Money with Zelle®.
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